You can set the Read Only Field to Disabled.  This will allow you to show a
value within the field, and the User can still reference it.  When you need
it, just use a Change Field Active Link to set it to Read-Write.

Warren


On 3/17/08, Tournier, Pascal <[EMAIL PROTECTED]> wrote:
>
> **
>
> The problem is that by doing so, if I change the state of a field from
> read-only to read-write via one workflow (this is what I'm doing a lot of
> time) .. this background color change will not be taken into account…
>
>
>
> Regards
>
> Pascal
>
>
>  ------------------------------
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Grooms, Frederick W
> *Sent:* Monday, March 17, 2008 5:00 PM
> *To:* [email protected]
> *Subject:* Re: Read-Only fields in Mid-Tier do not indicate with the
> traditional "silver" field background like in the user tool
>
>
>
> Create a single AL that you attach to all of your forms on Window Open
>
>
>
> The AL should have a Run-If of    $CLIENT-TYPE$ = 9
>
>
>
> and it should have a Run-Process Action of   SET-RO-COLOR 224, 224, 224
>
>
>
> Fred
>
>
>  ------------------------------
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Tournier, Pascal
> *Sent:* Monday, March 17, 2008 10:55 AM
> *To:* [email protected]
> *Subject:* Read-Only fields in Mid-Tier do not indicate with the
> traditional "silver" field background like in the user tool
>
> Hi,
>
>
>
> We have recently migrated to Remedy ARS version 7.0.1 and wanted to go to
> the Web access interface via Mid-tier, the problem is that Read-only fields
> in Mid-Tier do not indicate as such with the traditional "silver" field
> background, how can I make my Read-only fields appear as Read-only? Also, I
> may not necessarily set read-only fields statically, but rather change their
> state from via workflow...this is confusing to my end users because,
> visually, they never know what state the field is in. Honestly I checked the
> Knowledge but haven't found any good solution, because honestly I do not
> want to go create a specific workflow which change the background color for
> all of my 100 schema….
>
>
>
> Thanks
>
> Regards
>
> Pascal
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-- 
Warren R. Baltimore II
Remedy Developer
UW Medicine IT Services
School of Medicine
University of Washington
Box 358220
1325 Fourth Ave, Suite 2000
Seattle, WA 98101

The opinions expressed in this e-mail are in no way those of the University
of Washington, or the State of Washington.  They are my own.

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