The problem is that by doing so, if I change the state of a field from read-only to read-write via one workflow (this is what I'm doing a lot of time) .. this background color change will not be taken into account...
Regards Pascal ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Monday, March 17, 2008 5:00 PM To: arslist@ARSLIST.ORG Subject: Re: Read-Only fields in Mid-Tier do not indicate with the traditional "silver" field background like in the user tool Create a single AL that you attach to all of your forms on Window Open The AL should have a Run-If of $CLIENT-TYPE$ = 9 and it should have a Run-Process Action of SET-RO-COLOR 224, 224, 224 Fred ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Tournier, Pascal Sent: Monday, March 17, 2008 10:55 AM To: arslist@ARSLIST.ORG Subject: Read-Only fields in Mid-Tier do not indicate with the traditional "silver" field background like in the user tool Hi, We have recently migrated to Remedy ARS version 7.0.1 and wanted to go to the Web access interface via Mid-tier, the problem is that Read-only fields in Mid-Tier do not indicate as such with the traditional "silver" field background, how can I make my Read-only fields appear as Read-only? Also, I may not necessarily set read-only fields statically, but rather change their state from via workflow...this is confusing to my end users because, visually, they never know what state the field is in. Honestly I checked the Knowledge but haven't found any good solution, because honestly I do not want to go create a specific workflow which change the background color for all of my 100 schema.... Thanks Regards Pascal __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
