Hi Christine,
The problem is that the length of Login-Name-Type-fields has changed from
30 to 254 characters since version 7.0.
You have to add -maxlength 254 to your command line arguments, in order to
have RRR|LoginConv check those fields.
I should recompile the tool and change the default behaviour...
Good luck, and let us know how it works out!
Best Regards - Misi, RRR AB, http://www.rrr.se
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> The company for which I work is putting in a new Remedy ARS version:
> 7.1.00 Patch 002 200802011900. The persons/users have been imported in
> the the old naming convention and before go-live it has been decided
> to change person/user name to the same as our AD login.
>
> So... I found rrrLoginConv but I am obviously missing the point (or
> key info) because it runs, but no changes occur. Here is pertinent
> info:
>
> running from laptop, not the server. Slow, but the logfile shows no
> error based on that.
>
> Text file entries created in TextPad (these people/users do exist)
> gord_gray = grayg
> roland_renaud = roland
> james_robertson = robertso
>
> Command line minus login info:
>
> rrrLoginConv remdev login password loginTest1.txt ALLFORMS -debug -
> logfile test1.log
>
> When logged in as the user in the command line I can add, change,
> remove people and users. This runs, and as promised -debug creates a
> prolific log file. Sample from the CTM:People form:
>
> Processing form CTM:People
> Form CTM:People, list of fields to convert
> 1000000069 char HR ID
> 1000000032 char CC Business Fax
> 1000000045 char Local Home
> 1000000046 char GEOnet
> 1000000024 char Nick Name
> 1000000035 char Desk Location
> 1000000051 char Area Pager
> 1000000127 char Default Zip/Postal Code
> 1000000028 char CC Business
> 1000000033 char Area Business Fax
> 1000000031 char Extension Business
> 1000000074 char Site ID
> 1000000042 char Local Mobile
> 1000000926 char PIN Pager NT
> 1000000029 char Area Business
> 1000001262 char Web Access ID
> 1000000946 char Area Pager NT
> 1000000053 char PIN Pager
> 260141102 char Contact Type
> 1000000948 char Local Pager NT
> 1000000054 char Corporate ID
> 1000000020 char Middle Initial
> 1000000052 char Local Pager
> 1000000019 char First Name
> 1000000654 char Employment Status
> 1000000041 char Area Mobile
> 1000000040 char CC Mobile
> 1000000044 char Area Home
> 1000000039 char Site Zip/Postal Code
> 1000000947 char CC Pager NT
> 1000000122 char Home Zip/Postal Code
> 1000000034 char Local Business Fax
> 1000000188 char Cost Center
> 15 char Status History
> 1000000030 char Local Business
> 1000000036 char Mail Station
> 1000000021 char Title
> 1000000043 char CC Home
> 1000000018 char Last Name
> 1000000050 char CC Pager
> Form CTM:People, 3406 entries found
> Form CTM:People, 0 of 3406 entries changed, time 0:07:28
>
> and from User:
> Processing form User
> Form User, list of fields to convert
> 102 char Password
> 117 char Authentication Login Name
> Form User, 1 entries found
> Form User, 0 of 1 entries changed, time 0:00:06
>
> So... can anyone spot where I am going wrong? I am new to Remedy ARS
> and perhaps the changes are hiding out somewhere and need to be
> 'activated' but I had thought the 'merge' would do this.
>
> Thanks much,
> Christine
>
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