Misi, Would you mind one more question? I ran the command with -maxlength 254 and records in CTM:People Permission Groups and User table appear to be successfully changed. There was an error on merging records on the CTM:People form which reads:
ars_MergeEntry(CTM:People, PPL000000000047): [ERROR] The value(s) for this entry violate a unique index that has been defined for this form (CTM:People Permission Groups entry:PPG000000033497 fields: 179 4 1000000080 1000001579 ) (ARERR #382) ChangedEntry: Form=CTM:People, Id=PPL000000000023, #Fields=1 Form CTM:People, 0 of 3406 entries changed, time 0:01:55 Is this to be expected? If I ran this on prod would I have bad data? Sorry to be so thick - I'm very new to Remedy ARS and no training. Perhaps I should do an export with the index field, change the data and import. Thanks again, Christine On Mar 26, 1:49 am, Misi Mladoniczky <[EMAIL PROTECTED]> wrote: > Hi Christine, > > The problem is that the length of Login-Name-Type-fields has changed from > 30 to 254 characters since version 7.0. > > You have to add -maxlength 254 to your command line arguments, in order to > have RRR|LoginConv check those fields. > > I should recompile the tool and change the default behaviour... > > Good luck, and let us know how it works out! > > Best Regards - Misi, RRR AB,http://www.rrr.se > > Products from RRR Scandinavia: > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs. > * RRR|Translator - Manage and automate your language translations. > Find these products, and many free tools and utilities, athttp://rrr.se. > > > > > > > The company for which I work is putting in a new Remedy ARS version: > > 7.1.00 Patch 002 200802011900. The persons/users have been imported in > > the the old naming convention and before go-live it has been decided > > to change person/user name to the same as our AD login. > > > So... I found rrrLoginConv but I am obviously missing the point (or > > key info) because it runs, but no changes occur. Here is pertinent > > info: > > > running from laptop, not the server. Slow, but the logfile shows no > > error based on that. > > > Text file entries created in TextPad (these people/users do exist) > > gord_gray = grayg > > roland_renaud = roland > > james_robertson = robertso > > > Command line minus login info: > > > rrrLoginConv remdev login password loginTest1.txt ALLFORMS -debug - > > logfile test1.log > > > When logged in as the user in the command line I can add, change, > > remove people and users. This runs, and as promised -debug creates a > > prolific log file. Sample from the CTM:People form: > > > Processing form CTM:People > > Form CTM:People, list of fields to convert > > 1000000069 char HR ID > > 1000000032 char CC Business Fax > > 1000000045 char Local Home > > 1000000046 char GEOnet > > 1000000024 char Nick Name > > 1000000035 char Desk Location > > 1000000051 char Area Pager > > 1000000127 char Default Zip/Postal Code > > 1000000028 char CC Business > > 1000000033 char Area Business Fax > > 1000000031 char Extension Business > > 1000000074 char Site ID > > 1000000042 char Local Mobile > > 1000000926 char PIN Pager NT > > 1000000029 char Area Business > > 1000001262 char Web Access ID > > 1000000946 char Area Pager NT > > 1000000053 char PIN Pager > > 260141102 char Contact Type > > 1000000948 char Local Pager NT > > 1000000054 char Corporate ID > > 1000000020 char Middle Initial > > 1000000052 char Local Pager > > 1000000019 char First Name > > 1000000654 char Employment Status > > 1000000041 char Area Mobile > > 1000000040 char CC Mobile > > 1000000044 char Area Home > > 1000000039 char Site Zip/Postal Code > > 1000000947 char CC Pager NT > > 1000000122 char Home Zip/Postal Code > > 1000000034 char Local Business Fax > > 1000000188 char Cost Center > > 15 char Status History > > 1000000030 char Local Business > > 1000000036 char Mail Station > > 1000000021 char Title > > 1000000043 char CC Home > > 1000000018 char Last Name > > 1000000050 char CC Pager > > Form CTM:People, 3406 entries found > > Form CTM:People, 0 of 3406 entries changed, time 0:07:28 > > > and from User: > > Processing form User > > Form User, list of fields to convert > > 102 char Password > > 117 char Authentication Login Name > > Form User, 1 entries found > > Form User, 0 of 1 entries changed, time 0:00:06 > > > So... can anyone spot where I am going wrong? I am new to Remedy ARS > > and perhaps the changes are hiding out somewhere and need to be > > 'activated' but I had thought the 'merge' would do this. > > > Thanks much, > > Christine > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are" > > > -- > > This message was scanned by ESVA and is believed to be clean. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are"- Hide > quoted text - > > - Show quoted text - _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
