Hi,
I do not know exactly what happened. I suspect a filter that pushes some
fields to the form "CTM:People Permission Groups", if I read the message
right.
1. You may have a filter triggering on merge that does something. You
should disable or remove the merge-checkbox on all merge filters of the
forms you are running this on.
2. Another situation may be that you already have a user with name AAA
when trying to change user BBB to AAA.
Best Regards - Misi, RRR AB, http://rrr.se
> Misi,
>
> Would you mind one more question? I ran the command with -maxlength
> 254 and records in CTM:People Permission Groups and User table appear
> to be successfully changed. There was an error on merging records on
> the CTM:People form which reads:
>
> ars_MergeEntry(CTM:People, PPL000000000047): [ERROR] The value(s) for
> this entry violate a unique index that has been defined for this form
> (CTM:People Permission Groups entry:PPG000000033497 fields: 179 4
> 1000000080 1000001579 ) (ARERR #382)
> ChangedEntry: Form=CTM:People, Id=PPL000000000023, #Fields=1
> Form CTM:People, 0 of 3406 entries changed, time 0:01:55
>
> Is this to be expected? If I ran this on prod would I have bad data?
> Sorry to be so thick - I'm very new to Remedy ARS and no training.
> Perhaps I should do an export with the index field, change the data
> and import.
>
> Thanks again,
> Christine
>
> On Mar 26, 1:49 am, Misi Mladoniczky <[EMAIL PROTECTED]> wrote:
>> Hi Christine,
>>
>> The problem is that the length of Login-Name-Type-fields has changed
>> from
>> 30 to 254 characters since version 7.0.
>>
>> You have to add -maxlength 254 to your command line arguments, in order
>> to
>> have RRR|LoginConv check those fields.
>>
>> I should recompile the tool and change the default behaviour...
>>
>> Good luck, and let us know how it works out!
>>
>> Best Regards - Misi, RRR AB,http://www.rrr.se
>>
>> Products from RRR Scandinavia:
>> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
>> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy
>> logs.
>> * RRR|Translator - Manage and automate your language translations.
>> Find these products, and many free tools and utilities, athttp://rrr.se.
>>
>>
>>
>>
>>
>> > The company for which I work is putting in a new Remedy ARS version:
>> > 7.1.00 Patch 002 200802011900. The persons/users have been imported in
>> > the the old naming convention and before go-live it has been decided
>> > to change person/user name to the same as our AD login.
>>
>> > So... I found rrrLoginConv but I am obviously missing the point (or
>> > key info) because it runs, but no changes occur. Here is pertinent
>> > info:
>>
>> > running from laptop, not the server. Slow, but the logfile shows no
>> > error based on that.
>>
>> > Text file entries created in TextPad (these people/users do exist)
>> > gord_gray = grayg
>> > roland_renaud = roland
>> > james_robertson = robertso
>>
>> > Command line minus login info:
>>
>> > rrrLoginConv remdev login password loginTest1.txt ALLFORMS -debug -
>> > logfile test1.log
>>
>> > When logged in as the user in the command line I can add, change,
>> > remove people and users. This runs, and as promised -debug creates a
>> > prolific log file. Sample from the CTM:People form:
>>
>> > Processing form CTM:People
>> > Form CTM:People, list of fields to convert
>> > 1000000069 char HR ID
>> > 1000000032 char CC Business Fax
>> > 1000000045 char Local Home
>> > 1000000046 char GEOnet
>> > 1000000024 char Nick Name
>> > 1000000035 char Desk Location
>> > 1000000051 char Area Pager
>> > 1000000127 char Default Zip/Postal Code
>> > 1000000028 char CC Business
>> > 1000000033 char Area Business Fax
>> > 1000000031 char Extension Business
>> > 1000000074 char Site ID
>> > 1000000042 char Local Mobile
>> > 1000000926 char PIN Pager NT
>> > 1000000029 char Area Business
>> > 1000001262 char Web Access ID
>> > 1000000946 char Area Pager NT
>> > 1000000053 char PIN Pager
>> > 260141102 char Contact Type
>> > 1000000948 char Local Pager NT
>> > 1000000054 char Corporate ID
>> > 1000000020 char Middle Initial
>> > 1000000052 char Local Pager
>> > 1000000019 char First Name
>> > 1000000654 char Employment Status
>> > 1000000041 char Area Mobile
>> > 1000000040 char CC Mobile
>> > 1000000044 char Area Home
>> > 1000000039 char Site Zip/Postal Code
>> > 1000000947 char CC Pager NT
>> > 1000000122 char Home Zip/Postal Code
>> > 1000000034 char Local Business Fax
>> > 1000000188 char Cost Center
>> > 15 char Status History
>> > 1000000030 char Local Business
>> > 1000000036 char Mail Station
>> > 1000000021 char Title
>> > 1000000043 char CC Home
>> > 1000000018 char Last Name
>> > 1000000050 char CC Pager
>> > Form CTM:People, 3406 entries found
>> > Form CTM:People, 0 of 3406 entries changed, time 0:07:28
>>
>> > and from User:
>> > Processing form User
>> > Form User, list of fields to convert
>> > 102 char Password
>> > 117 char Authentication Login Name
>> > Form User, 1 entries found
>> > Form User, 0 of 1 entries changed, time 0:00:06
>>
>> > So... can anyone spot where I am going wrong? I am new to Remedy ARS
>> > and perhaps the changes are hiding out somewhere and need to be
>> > 'activated' but I had thought the 'merge' would do this.
>>
>> > Thanks much,
>> > Christine
>>
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