Nope - the password is "password".  Portmapper is in place.

Rick

On Fri, Mar 28, 2008 at 5:52 AM, Roger Medsker <[EMAIL PROTECTED]> wrote:

> **
>
> Rick,
>
>
>
> Do you have a special character in the password? That may be throwing the
> command line interpreter off. I've gotten into the habit of always putting
> quotes around my password; even if it doesn't have a special character. You
> might also try using the parameters to specify the mapping file and its
> directory separately (-m and –d) instead of the parameter to specify it all
> together (-M).
>
>
>
> Roger
>
>
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Rick Cook
> *Sent:* Thursday, March 27, 2008 11:24 PM
>
> *To:* [email protected]
> *Subject:* Re: arimportcmd error
>
>
>
> **
>
> Well, I'm not sure which tree we need to bark up.  The command does not
> work either in workflow or on the command line.  I'll check the version
> tomorrow, but I had the same error last week and I KNOW the versions were
> the same, down to the patch.  Wish I could remember what I did to resolve it
> last week.
>
>
>
> The only thing of which I am 100% sure is that the mapping file is good.
>
>
>
> Rick
>  ------------------------------
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Shafqat Ayaz
> *Sent:* Thursday, March 27, 2008 9:17 PM
> *To:* [email protected]
> *Subject:* Re: arimportcmd error
>
>
>
> **
>
> Hi Rick
>
> i maybe barking up the wrong tree altogether, but I have got a suspicion
> that your  arimportcmd and the version of ARS are not the same.
>
> have you tried being in the directory that arimport.exe resides in and
> running the command? so go  to the c:program files\arsystem\admin  directory
> and try running the  command from a DOS box, does that work properly? is so
> then there is a problem with your mapping file, try the command without a
> mapping file, you will need an arx or xml file for that, but it will at
> least tell you if  there is a problem with the command itself or the format.
>
> let me know if you can
>
> generally if you have the command and associated files and the  mapping
> file  with the import  file in the same directory and you run the  import
> command from there, it  should work
>
>
>
> thanks
>
>
>
> shafqat
>
> *Rick Cook <[EMAIL PROTECTED]>* wrote:
>
> ** Also tried this:
>
> "C:\Program Files\AR System\Admin\arimportcmd" -u user -p password -M
> C:\Mappings\Findings.arm -l C:\Mappings\logfile.log
>
> Same error.
>
> Rick
>
> On Thu, Mar 27, 2008 at 3:45 PM, Rick Cook <[EMAIL PROTECTED]> wrote:
>
> "C:\Program Files\AR System\Admin\arimportcmd.exe" -u user -p password -M
> "C:\Mappings\Findings.arm" -l C:\Mappings\logfile.log
>
> Rick
>
>
>
> On Thu, Mar 27, 2008 at 3:40 PM, Joe D'Souza <[EMAIL PROTECTED]> wrote:
>
> **
>
> Could you let us know what the import command that you typed looks like?
> If its complaining about the command, maybe there must be something in there
> that is offending its syntax?
>
>
>
> I've got feed like that from support ranging from have you read the manual
> to you should go for training when I was working on the RKM product.. Almost
> every other ticket I raised on RKM ended up being a software bug. So I'm
> hardly likely to consider spending $$$'s for training myself on something
> that is flaky in the first place! To add to that the documentation on that
> product is far from 100% accurate.. Even the screen shots on some places are
> inconsistent to what you actually see when you install the product (Version
> 7.1 patch 1 of RKM)..
>
>
>
> Joe
>
>  -----Original Message-----
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] Behalf Of *Rick Cook
>
> *Sent:* Thursday, March 27, 2008 5:34 PM
> *To:* [email protected]
>
> *Subject:* Re: arimportcmd error
>
> ** Thanks, Joe.  It will take the long format as long as the string is in
> quotes - it worked for me yesterday.  I'll keep that suggestion in my back
> pocket, though, in case nothing else works.
>
> Your response was much more helpful than the initial one from Support,
> which was basically some script monkey in India saying RTFM.  Gee, I hadn't
> thought of that.  If there was any troubleshooting data in the docs or the
> KB, I wouldn't have needed to make a ticket.  sigh...
>
> Rick
>
> On Thu, Mar 27, 2008 at 2:12 PM, Joe D'Souza <[EMAIL PROTECTED]> wrote:
>
> **
>
> Try putting a 8.3 format DOS path in the path instead of the regular
> windows path.. If all else as you say is correct, it may be not liking the
> long path format if you have it set like that..
>
>
>
> Joe
>
> -----Original Message-----
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] Behalf Of *Rick Cook
> *Sent:* Thursday, March 27, 2008 4:51 PM
> *To:* [email protected]
> *Subject:* arimportcmd error
>
> ** First, I can't believe that there are no Remedy KB entries for
> arimportcmd.  None.  Wow.
>
> We are attempting to use arimportcmd in an Active Link to import a small
> number of records into a form.  We have a mapping file that works just fine
> in the Import Tool.  When we attempt to run it from the Active Link or the
> command line, using the same user/pw and mapping file, we get an error that
> says that the Import command line is missing the schema option or has a
> wrong format.  There isn't even an arimportcmd parameter for the schema, so
> I don't know what it's complaining about.
>
> Any ideas to help us out?  We verified the paths, file names, etc., and
> all names match exactly, including case.
>
> Rick
>
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