Hi Mark Add a Run Process of Set-Change-Flag 0 after the Commit Changes and before the Close Window
HTH David Sanders Remedy Solution Architect Enterprise Service Suite @ Work ========================== ARS List Award Winner 2005 Best 3rd party Remedy Application See the ESS Concepts Guide tel +44 1494 468980 mobile +44 7710 377761 email [EMAIL PROTECTED] web http://www.westoverconsulting.co.uk On Fri, 28 Mar 2008, Brittain, Mark wrote: > Hi All & TGIF > > This one is cooking my noodle becaue it should work as it. > > I want to use a save button instead of the one on the top right corner of the form. Attached to the save button I have an active link that performs two if actions > > Commit Changes > Close Window. > > When I press the save button, I get the prompt "Your changes have not been saved, do you really want to close?" I am guessing this is telling me the Commit Changes is not working. I have done this with the form save button enabled and disabled but I get the same results. > > Does this need to be two separate active links? > > Thanks > Mark > > [EMAIL PROTECTED] > > ________________________________ > > From: Action Request System discussion list(ARSList) on behalf of J.T. Shyman > Sent: Fri 3/28/2008 11:49 AM > To: [email protected] > Subject: Re: arimportcmd error > > > > If the server isn't registered with the port mapper I believe you can pass > the port number using the -a parameter. > > --- J.T. Shyman > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Chad M Whilding > Sent: Friday, March 28, 2008 9:33 AM > To: [email protected] > Subject: Re: arimportcmd error > > Rick, > > Two problems my colleague Jayson has discovered > > If the encrypted password has a / in it, the import fails. There may be > other potential characters that cause a problem. > If the server is NOT registered with the portmapper and you try and us a > mapping, the import fails. > > Regards, > Chad Whilding > 937-320-3475 > > Computer Sciences Corporation > Registered Office: 2100 East Grand Avenue, El Segundo California 90245, USA > Registered in USA No: C-489-59 > > ---------------------------------------------------------------------------- > ---------------------------------------------------------------------------- > -------------------------------------------------------- > > This is a PRIVATE message. If you are not the intended recipient, please > delete without copying and kindly advise us by e-mail of the mistake in > delivery. > NOTE: Regardless of content, this e-mail shall not operate to bind CSC to > any order or other contract unless pursuant to explicit written agreement > or government initiative expressly permitting the use of e-mail for such > purpose. > ---------------------------------------------------------------------------- > ---------------------------------------------------------------------------- > -------------------------------------------------------- > > > > > > Roger Medsker > <[EMAIL PROTECTED] > OM> To > Sent by: "Action [email protected] > Request System cc > discussion > list(ARSList)" Subject > <[EMAIL PROTECTED] Re: arimportcmd error > ORG> > > > 03/28/2008 08:52 > AM > > > Please respond to > [EMAIL PROTECTED] > RG > > > > > > > ** > Rick, > > Do you have a special character in the password? That may be throwing the > command line interpreter off. I've gotten into the habit of always putting > quotes around my password; even if it doesn't have a special character. You > might also try using the parameters to specify the mapping file and its > directory separately (-m and -d) instead of the parameter to specify it all > together (-M). > > Roger > > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook > Sent: Thursday, March 27, 2008 11:24 PM > To: [email protected] > Subject: Re: arimportcmd error > > ** > Well, I'm not sure which tree we need to bark up. The command does not > work either in workflow or on the command line. I'll check the version > tomorrow, but I had the same error last week and I KNOW the versions were > the same, down to the patch. Wish I could remember what I did to resolve > it last week. > > The only thing of which I am 100% sure is that the mapping file is good. > > Rick > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Shafqat Ayaz > Sent: Thursday, March 27, 2008 9:17 PM > To: [email protected] > Subject: Re: arimportcmd error > > ** > Hi Rick > i maybe barking up the wrong tree altogether, but I have got a suspicion > that your arimportcmd and the version of ARS are not the same. > have you tried being in the directory that arimport.exe resides in and > running the command? so go to the c:program files\arsystem\admin > directory and try running the command from a DOS box, does that work > properly? is so then there is a problem with your mapping file, try the > command without a mapping file, you will need an arx or xml file for that, > but it will at least tell you if there is a problem with the command > itself or the format. > let me know if you can > generally if you have the command and associated files and the mapping > file with the import file in the same directory and you run the import > command from there, it should work > > thanks > > shafqat > > Rick Cook <[EMAIL PROTECTED]> wrote: > ** Also tried this: > > "C:\Program Files\AR System\Admin\arimportcmd" -u user -p password -M > C:\Mappings\Findings.arm -l C:\Mappings\logfile.log > > Same error. > > Rick > On Thu, Mar 27, 2008 at 3:45 PM, Rick Cook <[EMAIL PROTECTED]> wrote: > "C:\Program Files\AR System\Admin\arimportcmd.exe" -u user -p password -M > "C:\Mappings\Findings.arm" -l C:\Mappings\logfile.log > > Rick > > On Thu, Mar 27, 2008 at 3:40 PM, Joe D'Souza <[EMAIL PROTECTED]> wrote: > ** > Could you let us know what the import command that you typed looks like? > If its complaining about the command, maybe there must be something in > there that is offending its syntax? > > I've got feed like that from support ranging from have you read the manual > to you should go for training when I was working on the RKM product.. > Almost every other ticket I raised on RKM ended up being a software bug. > So I'm hardly likely to consider spending $$$'s for training myself on > something that is flaky in the first place! To add to that the > documentation on that product is far from 100% accurate.. Even the screen > shots on some places are inconsistent to what you actually see when you > install the product (Version 7.1 patch 1 of RKM).. > > Joe > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] Behalf Of Rick Cook > Sent: Thursday, March 27, 2008 5:34 PM > To: [email protected] > Subject: Re: arimportcmd error > ** Thanks, Joe. It will take the long format as long as the string > is in quotes - it worked for me yesterday. I'll keep that > suggestion in my back pocket, though, in case nothing else works. > > Your response was much more helpful than the initial one from > Support, which was basically some script monkey in India saying > RTFM. Gee, I hadn't thought of that. If there was any > troubleshooting data in the docs or the KB, I wouldn't have needed > to make a ticket. sigh... > > Rick > On Thu, Mar 27, 2008 at 2:12 PM, Joe D'Souza <[EMAIL PROTECTED]> > wrote: > ** > Try putting a 8.3 format DOS path in the path instead of the regular > windows path.. If all else as you say is correct, it may be not > liking the long path format if you have it set like that.. > > Joe > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] Behalf Of Rick Cook > Sent: Thursday, March 27, 2008 4:51 PM > To: [email protected] > Subject: arimportcmd error > ** First, I can't believe that there are no Remedy KB entries > for arimportcmd. None. Wow. > > We are attempting to use arimportcmd in an Active Link to > import a small number of records into a form. We have a > mapping file that works just fine in the Import Tool. When we > attempt to run it from the Active Link or the command line, > using the same user/pw and mapping file, we get an error that > says that the Import command line is missing the schema option > or has a wrong format. There isn't even an arimportcmd > parameter for the schema, so I don't know what it's > complaining about. > > Any ideas to help us out? We verified the paths, file names, > etc., and all names match exactly, including case. > > Rick > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > ____________________________________________________________________________ ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > This e-mail is the property of NaviSite, Inc. It is intended only > for the person or entity to which it is addressed and may contain > information that is privileged, confidential, or otherwise protected > from disclosure. Distribution or copying of this e-mail, or the > information contained herein, to anyone other than the intended > recipient is prohibited. > > ____________________________________________________________________________ ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
