Rick,
Two problems my colleague Jayson has discovered
If the encrypted password has a / in it, the import fails. There may be
other potential characters that cause a problem.
If the server is NOT registered with the portmapper and you try and us a
mapping, the import fails.
Regards,
Chad Whilding
937-320-3475
Computer Sciences Corporation
Registered Office: 2100 East Grand Avenue, El Segundo California 90245, USA
Registered in USA No: C-489-59
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Roger Medsker
<[EMAIL PROTECTED]
OM> To
Sent by: "Action [email protected]
Request System cc
discussion
list(ARSList)" Subject
<[EMAIL PROTECTED] Re: arimportcmd error
ORG>
03/28/2008 08:52
AM
Please respond to
[EMAIL PROTECTED]
RG
**
Rick,
Do you have a special character in the password? That may be throwing the
command line interpreter off. I’ve gotten into the habit of always putting
quotes around my password; even if it doesn’t have a special character. You
might also try using the parameters to specify the mapping file and its
directory separately (-m and –d) instead of the parameter to specify it all
together (-M).
Roger
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Thursday, March 27, 2008 11:24 PM
To: [email protected]
Subject: Re: arimportcmd error
**
Well, I’m not sure which tree we need to bark up. The command does not
work either in workflow or on the command line. I’ll check the version
tomorrow, but I had the same error last week and I KNOW the versions were
the same, down to the patch. Wish I could remember what I did to resolve
it last week.
The only thing of which I am 100% sure is that the mapping file is good.
Rick
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Shafqat Ayaz
Sent: Thursday, March 27, 2008 9:17 PM
To: [email protected]
Subject: Re: arimportcmd error
**
Hi Rick
i maybe barking up the wrong tree altogether, but I have got a suspicion
that your arimportcmd and the version of ARS are not the same.
have you tried being in the directory that arimport.exe resides in and
running the command? so go to the c:program files\arsystem\admin
directory and try running the command from a DOS box, does that work
properly? is so then there is a problem with your mapping file, try the
command without a mapping file, you will need an arx or xml file for that,
but it will at least tell you if there is a problem with the command
itself or the format.
let me know if you can
generally if you have the command and associated files and the mapping
file with the import file in the same directory and you run the import
command from there, it should work
thanks
shafqat
Rick Cook <[EMAIL PROTECTED]> wrote:
** Also tried this:
"C:\Program Files\AR System\Admin\arimportcmd" -u user -p password -M
C:\Mappings\Findings.arm -l C:\Mappings\logfile.log
Same error.
Rick
On Thu, Mar 27, 2008 at 3:45 PM, Rick Cook <[EMAIL PROTECTED]> wrote:
"C:\Program Files\AR System\Admin\arimportcmd.exe" -u user -p password -M
"C:\Mappings\Findings.arm" -l C:\Mappings\logfile.log
Rick
On Thu, Mar 27, 2008 at 3:40 PM, Joe D'Souza <[EMAIL PROTECTED]> wrote:
**
Could you let us know what the import command that you typed looks like?
If its complaining about the command, maybe there must be something in
there that is offending its syntax?
I've got feed like that from support ranging from have you read the manual
to you should go for training when I was working on the RKM product..
Almost every other ticket I raised on RKM ended up being a software bug.
So I'm hardly likely to consider spending $$$'s for training myself on
something that is flaky in the first place! To add to that the
documentation on that product is far from 100% accurate.. Even the screen
shots on some places are inconsistent to what you actually see when you
install the product (Version 7.1 patch 1 of RKM)..
Joe
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] Behalf Of Rick Cook
Sent: Thursday, March 27, 2008 5:34 PM
To: [email protected]
Subject: Re: arimportcmd error
** Thanks, Joe. It will take the long format as long as the string
is in quotes - it worked for me yesterday. I'll keep that
suggestion in my back pocket, though, in case nothing else works.
Your response was much more helpful than the initial one from
Support, which was basically some script monkey in India saying
RTFM. Gee, I hadn't thought of that. If there was any
troubleshooting data in the docs or the KB, I wouldn't have needed
to make a ticket. sigh...
Rick
On Thu, Mar 27, 2008 at 2:12 PM, Joe D'Souza <[EMAIL PROTECTED]>
wrote:
**
Try putting a 8.3 format DOS path in the path instead of the regular
windows path.. If all else as you say is correct, it may be not
liking the long path format if you have it set like that..
Joe
-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:
[EMAIL PROTECTED] Behalf Of Rick Cook
Sent: Thursday, March 27, 2008 4:51 PM
To: [email protected]
Subject: arimportcmd error
** First, I can't believe that there are no Remedy KB entries
for arimportcmd. None. Wow.
We are attempting to use arimportcmd in an Active Link to
import a small number of records into a form. We have a
mapping file that works just fine in the Import Tool. When we
attempt to run it from the Active Link or the command line,
using the same user/pw and mapping file, we get an error that
says that the Import command line is missing the schema option
or has a wrong format. There isn't even an arimportcmd
parameter for the schema, so I don't know what it's
complaining about.
Any ideas to help us out? We verified the paths, file names,
etc., and all names match exactly, including case.
Rick
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