I second Drew's suggestion, change the order up, close window, and then commit changes.
If you have the commit first, for some strange reason, it closes the window first, I've never understood why. Just give it a try. I know that if I'm opening another window, and closing the current one, that I have to have the close statement first, or it will close the wrong window. It's a timing thing there. This might not fix your problem, or it might. Thanks, Gary Opela, Jr Sr. Remedy Developer RSP Certified Leader Communications, Inc. 405 736 3211 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Drew Shuller Sent: Friday, March 28, 2008 11:12 AM To: [email protected] Subject: Re: Commit Changes Try Close Window, Commit Changes instead. Drew On Fri, 28 Mar 2008, Brittain, Mark wrote: > Hi All & TGIF > > This one is cooking my noodle becaue it should work as it. > > I want to use a save button instead of the one on the top right corner of the form. Attached to the save button I have an active link that performs two if actions > > Commit Changes > Close Window. > > When I press the save button, I get the prompt "Your changes have not been saved, do you really want to close?" I am guessing this is telling me the Commit Changes is not working. I have done this with the form save button enabled and disabled but I get the same results. > > Does this need to be two separate active links? > > Thanks > Mark > > [EMAIL PROTECTED] > > ________________________________ > > From: Action Request System discussion list(ARSList) on behalf of J.T. Shyman > Sent: Fri 3/28/2008 11:49 AM > To: [email protected] > Subject: Re: arimportcmd error > > > > If the server isn't registered with the port mapper I believe you can pass > the port number using the -a parameter. > > --- J.T. Shyman > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Chad M Whilding > Sent: Friday, March 28, 2008 9:33 AM > To: [email protected] > Subject: Re: arimportcmd error > > Rick, > > Two problems my colleague Jayson has discovered > > If the encrypted password has a / in it, the import fails. There may be > other potential characters that cause a problem. > If the server is NOT registered with the portmapper and you try and us a > mapping, the import fails. > > Regards, > Chad Whilding > 937-320-3475 > > Computer Sciences Corporation > Registered Office: 2100 East Grand Avenue, El Segundo California 90245, USA > Registered in USA No: C-489-59 > > ------------------------------------------------------------------------ ---- > ------------------------------------------------------------------------ ---- > -------------------------------------------------------- > > This is a PRIVATE message. If you are not the intended recipient, please > delete without copying and kindly advise us by e-mail of the mistake in > delivery. > NOTE: Regardless of content, this e-mail shall not operate to bind CSC to > any order or other contract unless pursuant to explicit written agreement > or government initiative expressly permitting the use of e-mail for such > purpose. > ------------------------------------------------------------------------ ---- > ------------------------------------------------------------------------ ---- > -------------------------------------------------------- > > > > > > Roger Medsker > <[EMAIL PROTECTED] > OM> To > Sent by: "Action [email protected] > Request System cc > discussion > list(ARSList)" Subject > <[EMAIL PROTECTED] Re: arimportcmd error > ORG> > > > 03/28/2008 08:52 > AM > > > Please respond to > [EMAIL PROTECTED] > RG > > > > > > > ** > Rick, > > Do you have a special character in the password? That may be throwing the > command line interpreter off. I've gotten into the habit of always putting > quotes around my password; even if it doesn't have a special character. You > might also try using the parameters to specify the mapping file and its > directory separately (-m and -d) instead of the parameter to specify it all > together (-M). > > Roger > > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook > Sent: Thursday, March 27, 2008 11:24 PM > To: [email protected] > Subject: Re: arimportcmd error > > ** > Well, I'm not sure which tree we need to bark up. The command does not > work either in workflow or on the command line. I'll check the version > tomorrow, but I had the same error last week and I KNOW the versions were > the same, down to the patch. Wish I could remember what I did to resolve > it last week. > > The only thing of which I am 100% sure is that the mapping file is good. > > Rick > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Shafqat Ayaz > Sent: Thursday, March 27, 2008 9:17 PM > To: [email protected] > Subject: Re: arimportcmd error > > ** > Hi Rick > i maybe barking up the wrong tree altogether, but I have got a suspicion > that your arimportcmd and the version of ARS are not the same. > have you tried being in the directory that arimport.exe resides in and > running the command? so go to the c:program files\arsystem\admin > directory and try running the command from a DOS box, does that work > properly? is so then there is a problem with your mapping file, try the > command without a mapping file, you will need an arx or xml file for that, > but it will at least tell you if there is a problem with the command > itself or the format. > let me know if you can > generally if you have the command and associated files and the mapping > file with the import file in the same directory and you run the import > command from there, it should work > > thanks > > shafqat > > Rick Cook <[EMAIL PROTECTED]> wrote: > ** Also tried this: > > "C:\Program Files\AR System\Admin\arimportcmd" -u user -p password -M > C:\Mappings\Findings.arm -l C:\Mappings\logfile.log > > Same error. > > Rick > On Thu, Mar 27, 2008 at 3:45 PM, Rick Cook <[EMAIL PROTECTED]> wrote: > "C:\Program Files\AR System\Admin\arimportcmd.exe" -u user -p password -M > "C:\Mappings\Findings.arm" -l C:\Mappings\logfile.log > > Rick > > On Thu, Mar 27, 2008 at 3:40 PM, Joe D'Souza <[EMAIL PROTECTED]> wrote: > ** > Could you let us know what the import command that you typed looks like? > If its complaining about the command, maybe there must be something in > there that is offending its syntax? > > I've got feed like that from support ranging from have you read the manual > to you should go for training when I was working on the RKM product.. > Almost every other ticket I raised on RKM ended up being a software bug. > So I'm hardly likely to consider spending $$$'s for training myself on > something that is flaky in the first place! To add to that the > documentation on that product is far from 100% accurate.. Even the screen > shots on some places are inconsistent to what you actually see when you > install the product (Version 7.1 patch 1 of RKM).. > > Joe > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] Behalf Of Rick Cook > Sent: Thursday, March 27, 2008 5:34 PM > To: [email protected] > Subject: Re: arimportcmd error > ** Thanks, Joe. It will take the long format as long as the string > is in quotes - it worked for me yesterday. I'll keep that > suggestion in my back pocket, though, in case nothing else works. > > Your response was much more helpful than the initial one from > Support, which was basically some script monkey in India saying > RTFM. Gee, I hadn't thought of that. If there was any > troubleshooting data in the docs or the KB, I wouldn't have needed > to make a ticket. sigh... > > Rick > On Thu, Mar 27, 2008 at 2:12 PM, Joe D'Souza <[EMAIL PROTECTED]> > wrote: > ** > Try putting a 8.3 format DOS path in the path instead of the regular > windows path.. If all else as you say is correct, it may be not > liking the long path format if you have it set like that.. > > Joe > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] Behalf Of Rick Cook > Sent: Thursday, March 27, 2008 4:51 PM > To: [email protected] > Subject: arimportcmd error > ** First, I can't believe that there are no Remedy KB entries > for arimportcmd. None. Wow. > > We are attempting to use arimportcmd in an Active Link to > import a small number of records into a form. We have a > mapping file that works just fine in the Import Tool. When we > attempt to run it from the Active Link or the command line, > using the same user/pw and mapping file, we get an error that > says that the Import command line is missing the schema option > or has a wrong format. There isn't even an arimportcmd > parameter for the schema, so I don't know what it's > complaining about. > > Any ideas to help us out? We verified the paths, file names, > etc., and all names match exactly, including case. > > Rick > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > ________________________________________________________________________ _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > This e-mail is the property of NaviSite, Inc. It is intended only > for the person or entity to which it is addressed and may contain > information that is privileged, confidential, or otherwise protected > from disclosure. Distribution or copying of this e-mail, or the > information contained herein, to anyone other than the intended > recipient is prohibited. > > ________________________________________________________________________ _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
