That check box fires filter CTM:PPL:SetUnrestrictedAccess_600_PPPG and
sets the user to Unrestricted Access, Permission Group ID = 1000000000.
I think that filter CTM:PPG:Add_825_SetGeneralAccess_PSA stages an
action to SYS:Action to create the General Access permission after you
have selected a 'Permission Group Type' = "Application Permission" for
the user in CTM:People. That is how support staff get it, when you
start giving them application permissions.
I had planned to add General Access to ALL of my incoming records from
PeopleSoft at one point, to make the Requester Console available to
them, before we decided that customers would have NO access to ITSM,
only to Kinetic Request. I believe that when I gave each customer
Incident Viewer they picked up General Access automatically. Later I
decided to only give them KMSAC-KMSUser Application Permissions ONLY,
which still triggers the process to give them General Access. That
custom filter created a record in CTM:People Permission Groups with the
following:
+CTM:PPL:ProcessProposedAddPermissions-01 (Submit and Modify on
CTM:People) 950
Run If: 'Profile Status' = "Proposed"
Push Fields to CTM:People Permission Groups If: ($Remedy Login ID$ =
'Remedy Login ID') AND ('Permission Group ID' = 7110)
Remedy Login ID = $Remedy Login ID$
Status = Enabled
z1D Action = "START"
Person ID = $Person ID$
Permission Group = "KMSAC-KMSUser"
Permission Group ID = 7110
Permission Group Type = Application Permission
As I recall, you have to add any new permission in such a way that it is
additive to the permissions compiled in the CTM:PPG:UpdateGroupList
filter loops (which are insane to work with).
Christopher Strauss, Ph.D.
Call Tracking Administration Manager
University of North Texas Computing & IT Center
http://itsm.unt.edu/
_____
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Thursday, April 17, 2008 10:33 AM
To: [email protected]
Subject: Re: The General Access group in ITSM 7...
** There is a check box in the lower right corner on the page
where you set the permissions. Checking that box and saving the People
record adds the General Access permission for the user. At a DB level,
I think it has two values: Yes and <NULL>. I may have the details a
bit off, as I'm operating from memory, but the concept is correct.
Rick
On Thu, Apr 17, 2008 at 7:41 AM, Joe D'Souza <[EMAIL PROTECTED]>
wrote:
**
How does one add this group to a user from the
foundation data interface (CTM:People)??
We have used the foundation data loader provided to us
by BMC and it looks like that utility adds this group automatically..
I need to replicated this to load data coming from
PeopleSoft when I do my necessary push field operation to create users
into the People form.. Any pointers will be greatly appreciated..
Cheers
Joe D'Souza
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