As I said - use a Close Window action in the same active link that performs
the Open Window action, after the Window Open action.  The Close window
action will run on the current window, not the new one being opened.

 

AL -     action 1 - open form 2

            Action 2 - Close Window

 

Or

 

AL 1 - Run-If 1 -            action 1 - open form 2

                                    Action 2 - Close Window

AL 2 - Run-If 2 -            action 1 - open form 3

                                    Action 2 - Close Window

 

Or even

 

AL 1 - Run-If 1 -            action 1 - open form 2

AL 2 - Run-If 2 -            action 1 - open form 3

AL 3 (no run-if, higher execution order)

                                    Action 1 - Close Window

 

 

David Sanders

Remedy Solution Architect

Enterprise Service Suite @ Work

==========================

ARS List Award Winner 2005

Best 3rd party Remedy Application

 

See the
<http://www.westoverconsulting.co.uk/downloads/ESS_Concepts_Guide.pdf> ESS
Concepts Guide

 

tel +44 1494 468980

mobile +44 7710 377761

email [EMAIL PROTECTED]

 

web http://www.westoverconsulting.co.uk
<http://www.westoverconsulting.co.uk/> 

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Ganga Prasad
Sent: Tuesday, April 29, 2008 2:59 PM
To: [email protected]
Subject: Re: Switching between Windows

 

** Opening is OK. Mapping is also ok. Now I need to close the previous
(Parent) window.
I tried RUN PROCESS to send a event to parent form and I captured the event
in Parent from to close it. But by the time it sends the event the next
window is already opened so not closing the behind parent window. Can you
suggest any alternative way ??

On Tue, Apr 29, 2008 at 7:17 PM, David Sanders
<[EMAIL PROTECTED]> wrote:

** 

 


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