Fred, I missed the whole detail. Here it is.. ARS : 7.0 OS : Windows XP SP2 DB : IBMDB2 ( I need to implement in Oracle in Real Field. I am trying local DB2) No ITSM, Cutomised Application On Wed, Apr 30, 2008 at 12:28 AM, Grooms, Frederick W < [EMAIL PROTECTED]> wrote:
> ** I don't know if you specified what version ARS Server (including db and > OS platform) you are using (if you did and I missed it sorry) > > ARS Version - ? > OS - ? > db - ? > > Fred > > ------------------------------ > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Ganga Prasad > *Sent:* Tuesday, April 29, 2008 11:36 AM > *To:* [email protected] > *Subject:* Re: Switching between Windows > > ** Revesing the IfActions Opens the form2 and do not closes Form1. Form1 > is closed only when From2 is closed. > > > <ACTL> Checking Form1:OpenForm2 (0) > <ACTL> -> Passed qualification -- perform if actions > <ACTL> 0: Open Dialog > <ACTL> Server: localhost > <ACTL> Schema: Form2 > <ACTL> View: > <ACTL> /* Tue Apr 29 2008 22:04:57 */ > <ACTL> Start active link processing -- Operation - On Control > <ACTL> For Schema - Form2 > <ACTL> Linked to field - Next (536870909) > <ACTL> On screen type - DIALOG > <ACTL> Checking From2:Message (0) > <ACTL> -> Passed qualification -- perform if actions > <ACTL> 0: Message > <ACTL> Message text: test > <ACTL> /* Tue Apr 29 2008 22:05:01 */ > <ACTL> Stop active link processing - On Control > <ACTL> 1: Close Window > <ACTL> /* Tue Apr 29 2008 22:05:02 */ > <ACTL> Stop active link processing - On Control > <WFLG> /* Tue Apr 29 2008 22:05:08 */ > <WFLG> Workflow Trace Log -- OFF > > On Tue, Apr 29, 2008 at 9:15 PM, David Sanders < > [EMAIL PROTECTED]> wrote: > > > ** > > > > That's what that active link is doing. It has one action (0) – Close > > Window. > > > > > > > > You need to add an action before this to Open the new window and map > > your values across. The Close Window should be the 2nd action. > > > > > > > > David Sanders > > > > Remedy Solution Architect > > > > *Enterprise** Service Suite @ Work* > > > > ========================== > > > > *ARS List Award Winner 2005* > > > > *Best 3rd party Remedy Application* > > > > ** > > > > See the *ESS Concepts > > Guide*<http://www.westoverconsulting.co.uk/downloads/ESS_Concepts_Guide.pdf> > > > > > > > > tel +44 1494 468980 > > > > mobile +44 7710 377761 > > > > email [EMAIL PROTECTED] > > > > > > > > web http://www.westoverconsulting.co.uk > > > > > > ------------------------------ > > > > *From:* Action Request System discussion list(ARSList) [mailto: > > [EMAIL PROTECTED] *On Behalf Of *Ganga Prasad > > *Sent:* Tuesday, April 29, 2008 4:16 PM > > *To:* [email protected] > > *Subject:* Re: Switching between Windows > > > > > > > > ** Tried this one and it is closing the parent window and not opening > > the child one. AL log also stops after closing the parent window. > > > > > > ACTL> Checking Form1:OpenForm2 (0) > > <ACTL> -> Passed qualification -- perform if actions > > <ACTL> 0: Close Window > > <ACTL> /* Tue Apr 29 2008 20:41:49 */ > > <ACTL> Stop active link processing - On Control > > <WFLG> /* Tue Apr 29 2008 20:41:53 */ > > <WFLG> Workflow Trace Log -- OFF > > > > On Tue, Apr 29, 2008 at 7:40 PM, David Sanders < > > [EMAIL PROTECTED]> wrote: > > > > ** > > > > As I said – use a Close Window action in the same active link that > > performs the Open Window action, after the Window Open action. The Close > > window action will run on the current window, not the new one being opened. > > > > > > > > AL – action 1 – open form 2 > > > > Action 2 – Close Window > > > > > > > > Or > > > > > > > > AL 1 – Run-If 1 - action 1 – open form 2 > > > > Action 2 – Close Window > > > > AL 2 – Run-If 2 - action 1 – open form 3 > > > > Action 2 – Close Window > > > > > > > > Or even > > > > > > > > AL 1 – Run-If 1 - action 1 – open form 2 > > > > AL 2 – Run-If 2 - action 1 – open form 3 > > > > AL 3 (no run-if, higher execution order) > > > > Action 1 – Close Window > > > > > > > > > > > > David Sanders > > > > Remedy Solution Architect > > > > *Enterprise** Service Suite @ Work* > > > > ========================== > > > > *ARS List Award Winner 2005* > > > > *Best 3rd party Remedy Application* > > > > ** > > > > See the *ESS Concepts > > Guide*<http://www.westoverconsulting.co.uk/downloads/ESS_Concepts_Guide.pdf> > > > > > > > > tel +44 1494 468980 > > > > mobile +44 7710 377761 > > > > email [EMAIL PROTECTED] > > > > > > > > web http://www.westoverconsulting.co.uk > > > > > > ------------------------------ > > > > *From:* Action Request System discussion list(ARSList) [mailto: > > [EMAIL PROTECTED] *On Behalf Of *Ganga Prasad > > *Sent:* Tuesday, April 29, 2008 2:59 PM > > > > > > *To:* [email protected] > > *Subject:* Re: Switching between Windows > > > > > > > > ** Opening is OK. Mapping is also ok. Now I need to close the previous > > (Parent) window. > > > > > > I tried RUN PROCESS to send a event to parent form and I captured the > > event in Parent from to close it. But by the time it sends the event the > > next window is already opened so not closing the behind parent window. Can > > you suggest any alternative way ?? > > > > On Tue, Apr 29, 2008 at 7:17 PM, David Sanders < > > [EMAIL PROTECTED]> wrote: > > > > ** > > > > > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > html___ > > > > > > > > > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > html___ > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > html___ > > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > -- Thanks and Regards, Ganga Prasad Pattnaik, ( Remedy Skilled Professional ) ------------------------------------------------- _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

