It's counterintuitive, but try it with the Close Window action running
before the Open Window action.  I've seen that work.

Rick

On Tue, Apr 29, 2008 at 8:16 AM, Ganga Prasad <[EMAIL PROTECTED]> wrote:

> ** Tried this one and it is closing the parent window and not opening the
> child one. AL log also stops after closing the parent window.
>
> ACTL> Checking Form1:OpenForm2 (0)
> <ACTL>     -> Passed qualification -- perform if actions
> <ACTL>          0: Close Window
> <ACTL> /* Tue Apr 29 2008 20:41:49 */
> <ACTL> Stop active link processing - On Control
> <WFLG> /* Tue Apr 29 2008 20:41:53 */
> <WFLG> Workflow Trace Log -- OFF
>
> On Tue, Apr 29, 2008 at 7:40 PM, David Sanders <
> [EMAIL PROTECTED]> wrote:
>
>> **
>>
>> As I said – use a Close Window action in the same active link that
>> performs the Open Window action, after the Window Open action.  The Close
>> window action will run on the current window, not the new one being opened.
>>
>>
>>
>> AL –     action 1 – open form 2
>>
>>             Action 2 – Close Window
>>
>>
>>
>> Or
>>
>>
>>
>> AL 1 – Run-If 1 -            action 1 – open form 2
>>
>>                                     Action 2 – Close Window
>>
>> AL 2 – Run-If 2 -            action 1 – open form 3
>>
>>                                     Action 2 – Close Window
>>
>>
>>
>> Or even
>>
>>
>>
>> AL 1 – Run-If 1 -            action 1 – open form 2
>>
>> AL 2 – Run-If 2 -            action 1 – open form 3
>>
>> AL 3 (no run-if, higher execution order)
>>
>>                                     Action 1 – Close Window
>>
>>
>>
>>
>>
>> David Sanders
>>
>> Remedy Solution Architect
>>
>> *Enterprise** Service Suite @ Work*
>>
>> ==========================
>>
>> *ARS List Award Winner 2005*
>>
>> *Best 3rd party Remedy Application*
>>
>> * *
>>
>> See the *ESS Concepts 
>> Guide*<http://www.westoverconsulting.co.uk/downloads/ESS_Concepts_Guide.pdf>
>>
>>
>>
>> tel +44 1494 468980
>>
>> mobile +44 7710 377761
>>
>> email [EMAIL PROTECTED]
>>
>>
>>
>> web http://www.westoverconsulting.co.uk
>>
>>
>>   ------------------------------
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> [EMAIL PROTECTED] *On Behalf Of *Ganga Prasad
>> *Sent:* Tuesday, April 29, 2008 2:59 PM
>> *To:* [email protected]
>> *Subject:* Re: Switching between Windows
>>
>>
>>
>> ** Opening is OK. Mapping is also ok. Now I need to close the previous
>> (Parent) window.
>> I tried RUN PROCESS to send a event to parent form and I captured the
>> event in Parent from to close it. But by the time it sends the event the
>> next window is already opened so not closing the behind parent window. Can
>> you suggest any alternative way ??
>>
>> On Tue, Apr 29, 2008 at 7:17 PM, David Sanders <
>> [EMAIL PROTECTED]> wrote:
>>
>> **
>>
>>
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>>
>
>
>
>
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