Mark, Were these escalations built newly, or were they existing prior. Also are you able to invoke the WS with a SOAP tester ? We faced similar issues with ARS 7.0.1 patch 6 while integrating with Businessware. The server used to crash without any information in the logs, remedy acknowledged it as a bug and gave a hotfix.
Cheers, Chandru On Thu, May 1, 2008 at 10:50 AM, Mark Rushton <[EMAIL PROTECTED]> wrote: > ** > Hi Guys > > I am having some problems with escalations calling web services.... As > soon as they are enabled they crash arserverd!!! > > Running :- > ARS 6.3 patch 23 > AIX5.3 > Oracle 9.2 > > This escalation is calling an external (to the company lan) web service > but I am having a similar problem with another one calling an internally > hosted service. Initially I thought it was all Escalations but have narrowed > it down to those that are either calling a web service directly or setting a > flag for a filter to call a web service. This is happening on a new server > that was cloned - I have had some issues with this anyway.... > > I have run every single log I can think of but still found nothing.... > > Where else can I look? > Anyone got any ideas please? > > Cheers > > Mark Rushton > IBM Global Services > Remedy Engineering & Development Team > > > > > > ------------------------------ > > * > * > > *Unless stated otherwise above: > IBM United Kingdom Limited - Registered in England and Wales with number > 741598. > Registered office: PO Box 41, North Harbour, Portsmouth, Hampshire PO6 3AU > * > > > > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
