What java version is the Server running? And when starting up the server does the libwebservice plugin load? Fred
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mark Rushton Sent: Thursday, May 01, 2008 10:26 AM To: [email protected] Subject: Re: Escalations crashing server.... Crashes as soon as the filter runs on Modify.... I will do it again with more logs on. M Mark Rushton IBM Global Services Remedy Engineering & Development Team ________________________________ "Grooms, Frederick W" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 01/05/2008 16:12 Please respond to [email protected] To [email protected] cc Subject Re: Escalations crashing server.... On the Escalations that just set a flag... What happens if you set the flag in the User Tool (With all logs on in the User Tool)? Fred ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mark Rushton Sent: Thursday, May 01, 2008 9:51 AM To: [email protected] Subject: Escalations crashing server.... Hi Guys I am having some problems with escalations calling web services.... As soon as they are enabled they crash arserverd!!! Running :- ARS 6.3 patch 23 AIX5.3 Oracle 9.2 This escalation is calling an external (to the company lan) web service but I am having a similar problem with another one calling an internally hosted service. Initially I thought it was all Escalations but have narrowed it down to those that are either calling a web service directly or setting a flag for a filter to call a web service. This is happening on a new server that was cloned - I have had some issues with this anyway.... I have run every single log I can think of but still found nothing.... Where else can I look? Anyone got any ideas please? Cheers Mark Rushton IBM Global Services Remedy Engineering & Development Team _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
