**BMC acknowledged it as a bug and gave a hotfix. :-) On Thu, May 1, 2008 at 12:01 PM, Chandre Gowda <[EMAIL PROTECTED]> wrote:
> Mark, > > Were these escalations built newly, or were they existing prior. Also are > you able to invoke the WS with a SOAP tester ? > We faced similar issues with ARS 7.0.1 patch 6 while integrating with > Businessware. The server used to crash without any information in the logs, > remedy acknowledged it as a bug and gave a hotfix. > > Cheers, > Chandru > > On Thu, May 1, 2008 at 10:50 AM, Mark Rushton <[EMAIL PROTECTED]> > wrote: > > > ** > > Hi Guys > > > > I am having some problems with escalations calling web services.... As > > soon as they are enabled they crash arserverd!!! > > > > Running :- > > ARS 6.3 patch 23 > > AIX5.3 > > Oracle 9.2 > > > > This escalation is calling an external (to the company lan) web service > > but I am having a similar problem with another one calling an internally > > hosted service. Initially I thought it was all Escalations but have narrowed > > it down to those that are either calling a web service directly or setting a > > flag for a filter to call a web service. This is happening on a new server > > that was cloned - I have had some issues with this anyway.... > > > > I have run every single log I can think of but still found nothing.... > > > > Where else can I look? > > Anyone got any ideas please? > > > > Cheers > > > > Mark Rushton > > IBM Global Services > > Remedy Engineering & Development Team > > > > > > > > > > > > ------------------------------ > > > > * > > * > > > > *Unless stated otherwise above: > > IBM United Kingdom Limited - Registered in England and Wales with number > > 741598. > > Registered office: PO Box 41, North Harbour, Portsmouth, Hampshire PO6 > > 3AU* > > > > > > > > > > > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > html___ > > > > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
