Weren't there some Java memory settings that needed to be set specifically for RKM, and didn't those at one time somewhat differ from what Mid-Tier wanted? Maybe my memory's slipping, but I thought I remembered something like that.
Also, RKM will eat a significant piece of your RAM - account for that. Rick On Thu, May 8, 2008 at 10:47 AM, Timothy Powell < [EMAIL PROTECTED]> wrote: > The only possible issue I see is that the database is on a separate > server. > To be honest, when I installed RKM, I don't recall seeing an option for > installing the RKM database on a remote machine. I think the database has > to > reside on the server you are installing RKM to. > > The install guide says, "You can install the BMC Remedy Knowledge > Management > database on any server with a supported database management system". So to > me this first statement says "install on a machine with an database". But > then it goes on the say, "The database can reside on the same server as > the > BMC Remedy Knowledge Management System or the AR System. Because the BMC > Remedy Knowledge Management System database is small, it can easily reside > on the same server as the AR System". > > To me, the wording in the last two statements slightly suggest that you > can > install to a remote database, but there is nothing in the guide that says > you defiantly can nor does it mention how to do it. > > So if somebody has installed the RKM database to a DB on a remote machine, > then I'd agree with Kevin and say install it on your mid-tier machine > since > it has IIS and ServletExec already installed on it. > > Tim > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Begosh, Kevin > Sent: Thursday, May 08, 2008 1:24 PM > To: arslist@ARSLIST.ORG > Subject: Re: Installing Remedy Knowledge Management > > In a perfect world you would like to have maybe a separate Server for > RKM but if not you should put it on the mid tier server. Our > environment has a server for the mid tier, RKM, and the Application > (ARS). > > > Kevin Begosh > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Smith, Ron > Sent: Thursday, May 08, 2008 1:09 PM > To: arslist@ARSLIST.ORG > Subject: Installing Remedy Knowledge Management > > HI all, > I want to install the Remedy Knowledge Management Server 7.2 to have our > Service Desk try it out, but I am a little confused with which one of my > servers I need to install it on. > > Here is my Environment I have 3 servers: > Application Server running AR Server 6.3 (Win 2k3) Database Server > running SQL 2000 (Win 2k3) MidTier Server running MidTier 6.3 (Win 2K, > Servlet Exec and IIS) > > Both Production and Development environments are the same configuration, > but Dev is VMWare. > > I have all of the components with the exception of the SQL jdbc it talks > about, but I can get that. Anyone set this up in this kind of > environment? > > Let me know. > > Thanks, > > Ron Smith > Remedy/Web Developer > Providence Health & Services OR > [EMAIL PROTECTED] > 503-216-7866 > > > > DISCLAIMER: > This message is intended for the sole use of the addressee, and may > contain information that is privileged, confidential and exempt from > disclosure under applicable law. If you are not the addressee you are > hereby notified that you may not use, copy, disclose, or distribute to > anyone the message or any information contained in the message. If you > have received this message in error, please immediately advise the > sender by reply email and delete this message. > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum > Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > ____________________________________________________________________________ > ___ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
