Ok, I really owe you all one. The filter for SHRH:SHR-SubmitConsolidated was disabled, so I looked and found a custom filter that was made for our company when they did the implementation. I enabled merge on this filter, did my original import into HPD:HelpDesk, and guess what, all looks good. I'm going to do a bit more testing/checking, but I think it's good.
Thanks again, Jamie ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Susan Palmer Sent: Thursday, May 15, 2008 10:48 PM To: [email protected] Subject: Re: Import into HPD:HelpDesk ARS 6.3 ** I have an older version of HD but one example of a filter name is SHRH:SHR-SubmitConsolidated. You find one under SHRT: and SHRTC: You'll find the fields on the consolidated form that are created when a new record is first created. I think you might be able to check Merge on the filters and the records you import should then create the consolidated records. You'd have to test that. The SHR:Consolidated form is the key to many things. Susan On Tue, May 13, 2008 at 1:44 PM, Heinzel, Jamie <[EMAIL PROTECTED]> wrote: ** Thanks for all your help and guidance on this, I'll try what you said and see how it goes. Jamie This communication may contain confidential Protected Health Information. This information is intended only for the use of the individual or entity to which it is addressed. The authorized recipient of this information is prohibited from disclosing this information to any other party unless required to do so by law or regulation and is required to destroy the information after its stated need has been fulfilled. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or action taken in reliance on the contents of these documents is strictly prohibited by federal law. If you have received this information in error, please notify the sender immediately and arrange for the return or destruction of these documents. ______________________________________________________________________ This email has been scanned by VCPI Managed Email Content Services, powered by MessageLabs technology. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
