Marc,

One limitation with EIE/AIE will however be attachment fields (if any). I
guess if you can deal with that, you can try playing around with it. DSO
would not have that limitation.

Joe
  -----Original Message-----
  From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Marc Simmons
  Sent: Wednesday, May 21, 2008 12:48 PM
  To: [email protected]
  Subject: Re: EIE questions


  **
  Drew, this is an integration partner that we have to connect to... not
another internal machine.  This partner wants to do as little work (because
they have not been given a budget to integrate, but have been given a
mandate to integrate) in order to integrate with us.  This partner would not
want to provide an additional db license/security etc for this effort.

  Joe, all of the above applies to DSO as well.  Using DSO would require
they this partner purchase and configure it as well.  Even if they already
owned DSO, it can be pretty complicated to implement and would probably
require a lot of work on their part... which we have know has to be at a
minimum.

  That's why EIE was chosen.  I done plenty of integrations with 3rd party
products so I understand the basics.  All of the marketing material says
that it can be used to integrate with another Remedy server as well... it's
just not clearly defined how to set up that data exchange.

  Anyway.. hope that answers some of the questions so far.

  Marc


  On 5/21/08, Joe DeSouza <[EMAIL PROTECTED]> wrote:
    **
    Wouldn't DSO be the more ideal solution for moving Remedy data accross
two Remedy servers? Why EIE?

    Joe

    ----- Original Message ----
    From: Marc Simmons <[EMAIL PROTECTED]>
    To: [email protected]
    Sent: Wednesday, May 21, 2008 10:28:59 AM
    Subject: EIE questions

    **
    Hi List,

    I need to use EIE to synchronize data between 2 Remedy servers.  All of
the EIE (7.X) documentation explains how to move data between 1 Remedy
server and some other 3rd party application... usually a database or flat
file.  Does anyone have any experience configuring data exchanges that moves
data between 2 Remedy servers?

    Thanks in advance for the help.

    --
    Marc Simmons
    Remedy Administrator

    "Everyday above ground is a good day... the rest is a choice!"
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