I don't know how much data you have to move, but have you thought about
using Web Services?  

 

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Marc Simmons
Sent: Thursday, May 22, 2008 5:36 AM
To: arslist@ARSLIST.ORG
Subject: Re: EIE questions

 

** 

Thanks to all for your support/wisdom.  After speaking with BMC last night
and getting a WebEX of the product, I came to realize that DSO does not
"natively" support connection to another Remedy server any more.  The
options appear to be:

 

1.  Mixed solution using multiple Remedy tools and maintain the logic in EIE

2.  Write an adapter in C/C++

3.  Script the entire thing in ARSPerl/API etc

 

Anyway.. that's where we're at.

 

Thanks again to all...

 

Marc

 

On 5/22/08, Joe D'Souza <[EMAIL PROTECTED]> wrote: 

** 

Marc,

 

One limitation with EIE/AIE will however be attachment fields (if any). I
guess if you can deal with that, you can try playing around with it. DSO
would not have that limitation.

 

Joe

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Marc Simmons
Sent: Wednesday, May 21, 2008 12:48 PM
To: arslist@ARSLIST.ORG
Subject: Re: EIE questions

** 

Drew, this is an integration partner that we have to connect to... not
another internal machine.  This partner wants to do as little work (because
they have not been given a budget to integrate, but have been given a
mandate to integrate) in order to integrate with us.  This partner would not
want to provide an additional db license/security etc for this effort. 

 

Joe, all of the above applies to DSO as well.  Using DSO would require they
this partner purchase and configure it as well.  Even if they already owned
DSO, it can be pretty complicated to implement and would probably require a
lot of work on their part... which we have know has to be at a minimum.

 

That's why EIE was chosen.  I done plenty of integrations with 3rd party
products so I understand the basics.  All of the marketing material says
that it can be used to integrate with another Remedy server as well... it's
just not clearly defined how to set up that data exchange.

 

Anyway.. hope that answers some of the questions so far.

 

Marc

 

On 5/21/08, Joe DeSouza <[EMAIL PROTECTED]> wrote: 

** 

Wouldn't DSO be the more ideal solution for moving Remedy data accross two
Remedy servers? Why EIE?

 

Joe
 

----- Original Message ----
From: Marc Simmons <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Wednesday, May 21, 2008 10:28:59 AM
Subject: EIE questions

** 

Hi List,

 

I need to use EIE to synchronize data between 2 Remedy servers.  All of the
EIE (7.X) documentation explains how to move data between 1 Remedy server
and some other 3rd party application... usually a database or flat file.
Does anyone have any experience configuring data exchanges that moves data
between 2 Remedy servers?

 

Thanks in advance for the help.

-- 
Marc Simmons
Remedy Administrator

"Everyday above ground is a good day... the rest is a choice!"

__Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/>  ARSlist:
"Where the Answers Are" html___ 




-- 
Marc Simmons
Remedy Administrator

"Everyday above ground is a good day... the rest is a choice!" __Platinum
Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ 


_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

Reply via email to