Thanks to all for your support/wisdom. After speaking with BMC last night and getting a WebEX of the product, I came to realize that DSO does not "natively" support connection to another Remedy server any more. The options appear to be:
1. Mixed solution using multiple Remedy tools and maintain the logic in EIE 2. Write an adapter in C/C++ 3. Script the entire thing in ARSPerl/API etc Anyway.. that's where we're at. Thanks again to all... Marc On 5/22/08, Joe D'Souza <[EMAIL PROTECTED]> wrote: > > ** Marc, > > One limitation with EIE/AIE will however be attachment fields (if any). I > guess if you can deal with that, you can try playing around with it. DSO > would not have that limitation. > > Joe > > -----Original Message----- > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] Behalf Of *Marc Simmons > *Sent:* Wednesday, May 21, 2008 12:48 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: EIE questions > > ** Drew, this is an integration partner that we have to connect to... not > another internal machine. This partner wants to do as little work (because > they have not been given a budget to integrate, but have been given a > mandate to integrate) in order to integrate with us. This partner would not > want to provide an additional db license/security etc for this effort. > > Joe, all of the above applies to DSO as well. Using DSO would require they > this partner purchase and configure it as well. Even if they already owned > DSO, it can be pretty complicated to implement and would probably require a > lot of work on their part... which we have know has to be at a minimum. > > That's why EIE was chosen. I done plenty of integrations with 3rd party > products so I understand the basics. All of the marketing material says > that it can be used to integrate with another Remedy server as well... it's > just not clearly defined how to set up that data exchange. > > Anyway.. hope that answers some of the questions so far. > > Marc > > > On 5/21/08, Joe DeSouza <[EMAIL PROTECTED]> wrote: >> >> ** Wouldn't DSO be the more ideal solution for moving Remedy data >> accross two Remedy servers? Why EIE? >> >> Joe >> >> ----- Original Message ---- >> From: Marc Simmons <[EMAIL PROTECTED]> >> To: arslist@ARSLIST.ORG >> Sent: Wednesday, May 21, 2008 10:28:59 AM >> Subject: EIE questions >> >> ** Hi List, >> >> I need to use EIE to synchronize data between 2 Remedy servers. All of >> the EIE (7.X) documentation explains how to move data between 1 Remedy >> server and some other 3rd party application... usually a database or flat >> file. Does anyone have any experience configuring data exchanges that moves >> data between 2 Remedy servers? >> >> Thanks in advance for the help. >> >> -- >> Marc Simmons >> Remedy Administrator >> >> "Everyday above ground is a good day... the rest is a choice!" >> > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > -- Marc Simmons Remedy Administrator "Everyday above ground is a good day... the rest is a choice!" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
