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Hello all,

I'm trying to config the AREA LDAP form for Active Directory authentication, when a user login into the Remedy client.
I have followed the documentation from the integrating 7.10 guide and have the following values set in my AREA LDAP form -

Host Name* - tcdc1.testco.com

User Base* - dc=testco,dc=com

Port Number - 389

User Search Filter* - cn=$\USER$

Bind User - testco\NETWORKOPS\Admins\Support Desk\tuser1

Group Membership - None

Bind Password - ************* (no it's not really *'s)

Use Secure Socket Layer - No

Chase Referral - No

I have the EA RPC set to 390695 and Authentication Chain Mode set to ARS -AREA -OS

When I attempt to login as a predefined user (with an existing Remedy ID setup, no password) It fails and gives the following error in the arplugin.log -

<ARSYS.AREA.LDAP> <SEVERE> Bind: Invalid credentials (LDAPERR Code 49) 80090308: LdapErr:

What am I missing for the AREA LDAP config?

Please help...

Thanks.... Kevin P.

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