You are perhaps typing the wrong bind user name or typing the wrong password.. If it is really testco\NETWORKOPS\Admins\Support Desk\tuser1 try \\testco\NETWORKOPS\Admins\Support Desk\tuser1. Maybe its missing the double back slash in the beginning.. Joe
----- Original Message ---- From: Kevin Pulsen <[EMAIL PROTECTED]> To: [email protected] Sent: Thursday, May 22, 2008 4:30:34 PM Subject: ARS 7.1 Area LDAP config issue ** Hello all, I'm trying to config the AREA LDAP form for Active Directory authentication, when a user login into the Remedy client. I have followed the documentation from the integrating 7.10 guide and have the following values set in my AREA LDAP form - Host Name* - tcdc1.testco.com User Base* - dc=testco,dc=com Port Number - 389 User Search Filter* - cn=$\USER$ Bind User - testco\NETWORKOPS\Admins\Support Desk\tuser1 Group Membership - None Bind Password - ************* (no it's not really *'s) Use Secure Socket Layer - No Chase Referral - No I have the EA RPC set to 390695 and Authentication Chain Mode set to ARS -AREA -OS When I attempt to login as a predefined user (with an existing Remedy ID setup, no password) It fails and gives the following error in the arplugin.log - <ARSYS.AREA.LDAP> <SEVERE> Bind: Invalid credentials (LDAPERR Code 49) 80090308: LdapErr: What am I missing for the AREA LDAP config? Please help... Thanks.... Kevin P. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
