We ran a fresh install of 7.1.0 patch 2. The plug-in server starts up (or appears to), and seems to be running. It's just that we can't seem to run anything through it. We're aware of the issues with the initial install requiring info it can't have, so we run it a few times, adding a few pieces at a time until it all runs.
Rick On Fri, May 23, 2008 at 12:03 PM, strauss <[EMAIL PROTECTED]> wrote: > ** > > Did you install patch 002 or do a by file replacement to patch 002. When I > tried the latter, the plugin server failed to run – I had to run the patch > installer, which apparently modified the cfg files properly – there were > errors on the port showing up in the arjavaplugin.log. This was several > months ago, and showed up when SLAs were not working properly after the > patch. > > > > Christopher Strauss, Ph.D. > > Call Tracking Administration Manager > > University of North Texas Computing & IT Center > > http://itsm.unt.edu/ > > > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Rick Cook > *Sent:* Friday, May 23, 2008 1:52 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Having trouble reaching plug-in server > > > > ** ARS 7.1 patch 2, Linux RHEL 5/Oracle 10.2.0.2 (64 bit) platform. Pity > that all of the relevant KBs seem to relate only to Windows (sigh). > > > Anyway, trying to run escalation to turn on logs at a certain time, but I > get an error message in the arerror.log file. > > *Cannot establish a network connection to the AR System Plug-In server : > <FQ server name> : RPC: Miscellaneous tli error - System error (Connection > refused) (ARERR 8760). > > *Java path seems right, server is licensed, and everything can be accessed > on the server just fine from both User and Administrator. Any ideas on the > problem? > > Rick > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
