Good question - one we haven't asked. Is the Java plugin server used by any AR System functions or components (aka MT/FB)?
Rick On Fri, May 23, 2008 at 12:37 PM, William Rentfrow < [EMAIL PROTECTED]> wrote: > ** Okay - leaving for the weekend...but first a question - why are you > using the java plugin server? > > We had heaps of trouble with the normal plugin server running when the java > one was enabled. I commented it out and the normal/regular one started > working. > > As of this time the 7.1 java plugin server is not used by the base > applications EXCEPT for the SLM Data Collector. > > ------------------------------ > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Rick Cook > *Sent:* Friday, May 23, 2008 2:27 PM > *To:* arslist@ARSLIST.ORG > *Subject:* Re: Having trouble reaching plug-in server > > ** *ps -ef | grep plug* > > > root 27281 27246 0 11:23 pts/2 00:00:01 java -Xmx512m -classpath > /opt/ar/remedy-app/pluginsvr:/opt/ar/remedy-app/pluginsvr/arpluginsvr71.jar > com.bmc.arsys.pluginsvr.ARPluginServerMain -x <servername> -i > /opt/ar/remedy-app -m > > root 28179 27246 0 12:00 pts/2 00:00:00 ./arplugin -s <servername> > -i /opt/ar/remedy-app > > Looks like it's running to me. Anyone disagree? > > Rick > > On Fri, May 23, 2008 at 12:14 PM, Wirasat Siddiqi <[EMAIL PROTECTED]> > wrote: > >> ** have you checked if the process for plugin server is running? >> Also, please check if the remedy user has correct permission on Java >> directory. >> >> >> >> Wirasat >> >> On 5/23/08, strauss <[EMAIL PROTECTED]> wrote: >>> >>> ** >>> >>> Did you install patch 002 or do a by file replacement to patch 002. When >>> I tried the latter, the plugin server failed to run – I had to run the patch >>> installer, which apparently modified the cfg files properly – there were >>> errors on the port showing up in the arjavaplugin.log. This was several >>> months ago, and showed up when SLAs were not working properly after the >>> patch. >>> >>> >>> >>> Christopher Strauss, Ph.D. >>> >>> Call Tracking Administration Manager >>> >>> University of North Texas Computing & IT Center >>> >>> http://itsm.unt.edu/ >>> >>> >>> >>> *From:* Action Request System discussion list(ARSList) [mailto: >>> [EMAIL PROTECTED] *On Behalf Of *Rick Cook >>> *Sent:* Friday, May 23, 2008 1:52 PM >>> *To:* arslist@ARSLIST.ORG >>> *Subject:* Having trouble reaching plug-in server >>> >>> >>> >>> ** ARS 7.1 patch 2, Linux RHEL 5/Oracle 10.2.0.2 (64 bit) platform. >>> Pity that all of the relevant KBs seem to relate only to Windows (sigh). >>> >>> >>> Anyway, trying to run escalation to turn on logs at a certain time, but I >>> get an error message in the arerror.log file. >>> >>> *Cannot establish a network connection to the AR System Plug-In server : >>> <FQ server name> : RPC: Miscellaneous tli error - System error (Connection >>> refused) (ARERR 8760). >>> >>> *Java path seems right, server is licensed, and everything can be >>> accessed on the server just fine from both User and Administrator. Any >>> ideas on the problem? >>> >>> Rick >>> >>> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >>> html___ >>> >>> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >>> html___ >>> >> >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> html___ >> > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
