*ps -ef | grep plug* root 27281 27246 0 11:23 pts/2 00:00:01 java -Xmx512m -classpath /opt/ar/remedy-app/pluginsvr:/opt/ar/remedy-app/pluginsvr/arpluginsvr71.jar com.bmc.arsys.pluginsvr.ARPluginServerMain -x <servername> -i /opt/ar/remedy-app -m
root 28179 27246 0 12:00 pts/2 00:00:00 ./arplugin -s <servername> -i /opt/ar/remedy-app Looks like it's running to me. Anyone disagree? Rick On Fri, May 23, 2008 at 12:14 PM, Wirasat Siddiqi <[EMAIL PROTECTED]> wrote: > ** have you checked if the process for plugin server is running? > Also, please check if the remedy user has correct permission on Java > directory. > > > > Wirasat > > On 5/23/08, strauss <[EMAIL PROTECTED]> wrote: >> >> ** >> >> Did you install patch 002 or do a by file replacement to patch 002. When >> I tried the latter, the plugin server failed to run – I had to run the patch >> installer, which apparently modified the cfg files properly – there were >> errors on the port showing up in the arjavaplugin.log. This was several >> months ago, and showed up when SLAs were not working properly after the >> patch. >> >> >> >> Christopher Strauss, Ph.D. >> >> Call Tracking Administration Manager >> >> University of North Texas Computing & IT Center >> >> http://itsm.unt.edu/ >> >> >> >> *From:* Action Request System discussion list(ARSList) [mailto: >> [EMAIL PROTECTED] *On Behalf Of *Rick Cook >> *Sent:* Friday, May 23, 2008 1:52 PM >> *To:* [email protected] >> *Subject:* Having trouble reaching plug-in server >> >> >> >> ** ARS 7.1 patch 2, Linux RHEL 5/Oracle 10.2.0.2 (64 bit) platform. >> Pity that all of the relevant KBs seem to relate only to Windows (sigh). >> >> >> Anyway, trying to run escalation to turn on logs at a certain time, but I >> get an error message in the arerror.log file. >> >> *Cannot establish a network connection to the AR System Plug-In server : >> <FQ server name> : RPC: Miscellaneous tli error - System error (Connection >> refused) (ARERR 8760). >> >> *Java path seems right, server is licensed, and everything can be >> accessed on the server just fine from both User and Administrator. Any >> ideas on the problem? >> >> Rick >> >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> html___ >> >> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" >> html___ >> > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
