Kelly Deaver did a great presentation at RUG on this topic and the presentation is available on the BMC/DN site.
Load Balancing and High Availability for BMC Remedy Action Request System http://developer.bmc.com:8080/jiveProd/entry!default.jspa?categoryID=859&externalID=2841&fromSearchPage=true If I recall, you'll need to register and log in to view the attachment. There are also documents and whitepapers on the BMC support/documentation site. >Can I put a load balancer on top of a Remedy Server Group? Yes. >What is the recommended load balancing technology? There are quite a few solutions, including Alteon, F5, and many others. Use whatever your organization is familiar with. :-) >Is there any special Remedy licensing to utilize Server Group technology? Each server in the group needs an AR server license, but can share application and user licensing. You don't mention what version, but I would recommend 7.1 -- Tony Worthington Sr. Technical Analyst Kohl's Department Stores [EMAIL PROTECTED] 262-703-5911 "Wilson, Bruce B" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <[email protected]> 05/29/2008 12:56 PM Please respond to [email protected] To [email protected] cc Subject Server Group - Load Balancing Questions ** I read about specifying the ?Share? option when specifying the AR System database when installing AR System Server. I want to use the ?Share? option to configure two Remedy servers to reside in a Remedy Server Group. Can I put a load balancer on top of a Remedy Server Group? What is the recommended load balancing technology? Is there anything that is not allowed? We are considering using ?Windows Load Balancer?. Is there any special Remedy licensing to utilize Server Group technology? Thanks, Bruce Wilson Datastream Consulting, LLC __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages by authorized Kohl's Associates at any time without any further consent. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
