Yup. Would be cool to have a method to push users from one server to another in the group (with no interruption in service.)
-- Tony Worthington Sr. Technical Analyst Kohl's Department Stores [EMAIL PROTECTED] 262-703-5911 Rick Cook <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" <arslist@ARSLIST.ORG> 05/29/2008 01:14 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Re: Server Group - Load Balancing Questions ** Something to know if you're new to Remedy LB is that it doesn't truly load-balance, defined as keeping the load balanced equally between all servers in the group. It's really load sharing. You might have 50 users over 3 servers, and depending on when they logged in, what they're doing, etc., you might have 13 on Server A, 30 on Server B, and 7 on Server C. That's probably not a real problem for most of us, but you should know to expect this going in. Rick On Thu, May 29, 2008 at 11:03 AM, Tony Worthington < [EMAIL PROTECTED]> wrote: ** Kelly Deaver did a great presentation at RUG on this topic and the presentation is available on the BMC/DN site. Load Balancing and High Availability for BMC Remedy Action Request System http://developer.bmc.com:8080/jiveProd/entry!default.jspa?categoryID=859&externalID=2841&fromSearchPage=true If I recall, you'll need to register and log in to view the attachment. There are also documents and whitepapers on the BMC support/documentation site. >Can I put a load balancer on top of a Remedy Server Group? Yes. >What is the recommended load balancing technology? There are quite a few solutions, including Alteon, F5, and many others. Use whatever your organization is familiar with. :-) >Is there any special Remedy licensing to utilize Server Group technology? Each server in the group needs an AR server license, but can share application and user licensing. You don't mention what version, but I would recommend 7.1 -- Tony Worthington Sr. Technical Analyst Kohl's Department Stores [EMAIL PROTECTED] 262-703-5911 "Wilson, Bruce B" <[EMAIL PROTECTED]> Sent by: "Action Request System discussion list(ARSList)" < arslist@ARSLIST.ORG> 05/29/2008 12:56 PM Please respond to arslist@ARSLIST.ORG To arslist@ARSLIST.ORG cc Subject Server Group - Load Balancing Questions ** I read about specifying the "Share" option when specifying the AR System database when installing AR System Server. I want to use the "Share" option to configure two Remedy servers to reside in a Remedy Server Group. Can I put a load balancer on top of a Remedy Server Group? What is the recommended load balancing technology? Is there anything that is not allowed? We are considering using "Windows Load Balancer". Is there any special Remedy licensing to utilize Server Group technology? Thanks, Bruce Wilson Datastream Consulting, LLC __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ CONFIDENTIALITY NOTICE: This is a transmission from Kohl's Department Stores, Inc. and may contain information which is confidential and proprietary. If you are not the addressee, any disclosure, copying or distribution or use of the contents of this message is expressly prohibited. If you have received this transmission in error, please destroy it and notify us immediately at 262-703-7000. CAUTION: Internet and e-mail communications are Kohl's property and Kohl's reserves the right to retrieve and read any message created, sent and received. Kohl's reserves the right to monitor messages by authorized Kohl's Associates at any time without any further consent. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
