The best I have been told is use Remedy to get the Attachment in, and use
Remedy to get it out...but don't do anything with it in the DB directly

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Ob1 Kenobi
Sent: Tuesday, June 03, 2008 1:22 PM
To: [email protected]
Subject: Re: What type of compression and encoding does remedy use to store
attachments?



Was hoping to hear something different  Gary :( 

Cheers, 
Chike 



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** 
It's all proprietary, good luck figuring it out :-) 
  
Thanks, 
  
Gary Opela, Jr., RSP 
Remedy Engineer 
Leader Communications, Inc. 
http://www.5pointleader.com 
http://www.lcibest.com 
Best Product, Best People, Best PriceTM 
An ISO 9001:2000 Certified, CMMIR Level 3 Rated Company 

  _____  


From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Ob1 Kenobi
Sent: Tuesday, June 03, 2008 2:11 PM
To: [email protected]
Subject: What type of compression and encoding does remedy use to store
attachments? 
  
** 
Hi Listers, I have 2 quick questions.

I'd like to know what type of compression remedy uses to compress files that
are attached. I believe these files are also encoded in base64... Question?
Are attachments encoded before compression or the other way around? 

ARS 5.1.2
AIX 5.1 

Cheers, 
Chike 
  
  
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