Well, there are references to the compression of attachments in the
ARGetEntry API, but no mention of the actual API that actually does that
compression.  Any DB compression methodology would probably be just as
"hidden" as the AR System one.

Rick

On Tue, Jun 3, 2008 at 2:30 PM, Joe DeSouza <[EMAIL PROTECTED]> wrote:

> **
> From what I know there is a compression/uncompression method and as Gary
> said earlier it is proprietary. Remedy owns it and its done at the Remedy
> API level before the Attachment is saved to the database or retrieved from
> the database..
>
> I'm not sure if there is another compression at DB level besides the one
> that Remedy uses..
>
> Joe
>  ----- Original Message ----
> From: Rick Cook <[EMAIL PROTECTED]>
> To: [email protected]
> Sent: Tuesday, June 3, 2008 4:24:29 PM
> Subject: Re: What type of compression and encoding does remedy use to store
> attachments?
>
> ** OK, here's something different:  This is not the answer you're looking
> for.  We can go about our business.
>
> Seriously, though, if there's any compression being done, it's probably
> done at the DB level.
>
> Rick
>
> On Tue, Jun 3, 2008 at 12:22 PM, Ob1 Kenobi <
> [EMAIL PROTECTED]> wrote:
>
>>
>> Was hoping to hear something different  Gary :(
>>
>> Cheers,
>> Chike
>>
>>
>>   *Internet  *
>> [EMAIL PROTECTED]
>>
>> *Sent by: [EMAIL PROTECTED]
>>
>> 06/03/2008 03:17 PM
>>   Please respond to
>> [email protected]
>>
>>    To
>> [email protected]  cc
>>   Subject
>> Re: What type of compression and encoding does remedy use to store
>> attachments?
>>
>>
>>
>>
>> **
>> It's all proprietary, good luck figuring it out J
>>
>> Thanks,
>>
>> Gary Opela, Jr., RSP
>> Remedy Engineer
>> Leader Communications, Inc.
>> http://www.5pointleader.com
>> http://www.lcibest.com
>> *Best Product, Best People, Best PriceTM*
>> *An ISO 9001:2000 Certified, CMMI(R) Level 3 Rated Company*
>> ------------------------------
>>
>> *From:* Action Request System discussion list(ARSList) [mailto:
>> [EMAIL PROTECTED] *On Behalf Of *Ob1 Kenobi*
>> Sent:* Tuesday, June 03, 2008 2:11 PM*
>> To:* [EMAIL PROTECTED]
>> Subject:* What type of compression and encoding does remedy use to store
>> attachments?
>>
>> **
>> Hi Listers, I have 2 quick questions.
>>
>> I'd like to know what type of compression remedy uses to compress files
>> that are attached. I believe these files are also encoded in base64...
>> Question? Are attachments encoded before compression or the other way
>> around?
>>
>> ARS 5.1.2
>> AIX 5.1
>>
>> Cheers,
>> Chike
>>
>>
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