Jaimie, log into the admin page in the Mid-Tier, check your General Settings and your AR Server Settings and make sure you aren't missing your server name somewhere.
Thanks, Gary Opela, Jr., RSP Remedy Engineer Leader Communications, Inc. http://www.5pointleader.com http://www.lcibest.com Best Product, Best People, Best PriceTM An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of jaimie Sent: Thursday, June 05, 2008 1:55 PM To: [email protected] Subject: Re: Mid-Tier Errors when Logging In I think the error might be with resolving the mid-tier server name. When I changed the URL to http://localhost/arsys/shared/login.jsp it allowed me to log in. As soon as I removed localhost and put in the mid-tier server name, it started the problem of bringing up the login page but not letting me login. Is this a mid-tier issue or more of the windows server issue? its as if the mid-tier server name is not resolving for some reason. does that make sense? On Jun 5, 8:41 am, jaimie <[EMAIL PROTECTED]> wrote: > Yep I rebooted the Web Server and its still doing the same thing. > > On Jun 4, 12:34 pm, Joe DeSouza <[EMAIL PROTECTED]> wrote: > > > > > > > Did you try rebooting the web server after the install? > > Joe > > > ----- Original Message ---- > > From: jaimie <[EMAIL PROTECTED]> > > To: [EMAIL PROTECTED] > > Sent: Tuesday, June 3, 2008 5:07:50 PM > > Subject: Re: Mid-Tier Errors when Logging In > > > Yep, the ARS server is in there. > > > On Jun 3, 3:31 pm, Joe DeSouza <[EMAIL PROTECTED]> wrote: > > > Have you configured the Remedy servers in the Mid-Tier config page??? > > > Joe > > > > ----- Original Message ---- > > > From: jaimie <[EMAIL PROTECTED]> > > > To: [EMAIL PROTECTED] > > > Sent: Tuesday, June 3, 2008 2:01:26 PM > > > Subject: Mid-Tier Errors when Logging In > > > > Hi All, > > > > I was wondering if anyone could help me with the Mid-Tier. I have > > > Mid-Tier loaded on a seperate Windows 2003 server. I have Tomcat 5.5 and > > > java 1_0_5_15 installed. The ARS is 7.1. > > > > What happens is that I can get to the login page no problem. When I type > > > in my username and password, then click the Login Button...nothing > > > happens. The screen just sits there like there is no workflow behind the > > > button. > > > > When I checked out the log it just gives me this error: > > > > (com.remedy.log.SERVLET) : No File Entries were found in server - (Server > > > Name) > > > > Any suggestions? > > > > Thanks > > > > _______________________________________________________________________________ > > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > > Platinum Sponsor:www.rmsportal.comARSlist:"Where the Answers Are"- Hide > > > quoted text - > > > > - Show quoted text - > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > Platinum Sponsor:www.rmsportal.comARSlist:"Where the Answers Are" > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > Platinum Sponsor:www.rmsportal.comARSlist:"Where the Answers Are"- Hide > > quoted text - > > > - Show quoted text - > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are"- Hide > quoted text - > > - Show quoted text - _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
