what is the URL you or entering. if it is home, make sure the home page is set in the mid-tier config. another test would be to put a URL that is direct to another form.
--- On Thu, 6/5/08, jaimie <[EMAIL PROTECTED]> wrote: From: jaimie <[EMAIL PROTECTED]> Subject: Re: Mid-Tier Errors when Logging In To: [email protected] Date: Thursday, June 5, 2008, 2:52 PM I double checked the mid-tier settings...and I have the AR Server listed in there and no other servers. On Jun 5, 2:02 pm, "Gary Opela (Corporate)" <[EMAIL PROTECTED]> wrote: > On second thought, this might not help. But try it anyways :) > > Thanks, > > Gary Opela, Jr., RSP > > Remedy Engineer > > Leader Communications, Inc. > > http://www.5pointleader.com > > http://www.lcibest.com > > Best Product, Best People, Best PriceTM > > An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company > > > > -----Original Message----- > From: Gary Opela (Corporate) > Sent: Thursday, June 05, 2008 2:02 PM > To: '[EMAIL PROTECTED]' > Subject: RE: Mid-Tier Errors when Logging In > > Jaimie, log into the admin page in the Mid-Tier, check your General Settings and your AR Server Settings and make sure you aren't missing your server name somewhere. > > Thanks, > > Gary Opela, Jr., RSP > > Remedy Engineer > > Leader Communications, Inc. > > http://www.5pointleader.com > > http://www.lcibest.com > > Best Product, Best People, Best PriceTM > > An ISO 9001:2000 Certified, CMMI(r) Level 3 Rated Company > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of jaimie > Sent: Thursday, June 05, 2008 1:55 PM > To: [EMAIL PROTECTED] > Subject: Re: Mid-Tier Errors when Logging In > > I think the error might be with resolving the mid-tier server name. > When I changed the URL tohttp://localhost/arsys/shared/login.jspit > allowed me to log in. As soon as I removed localhost and put in the > mid-tier server name, it started the problem of bringing up the login > page but not letting me login. Is this a mid-tier issue or more of > the windows server issue? its as if the mid-tier server name is not > resolving for some reason. does that make sense? > > On Jun 5, 8:41 am, jaimie <[EMAIL PROTECTED]> wrote: > > Yep I rebooted the Web Server and its still doing the same thing. > > > On Jun 4, 12:34 pm, Joe DeSouza <[EMAIL PROTECTED]> wrote: > > > > Did you try rebooting the web server after the install? > > > Joe > > > > ----- Original Message ---- > > > From: jaimie <[EMAIL PROTECTED]> > > > To: [EMAIL PROTECTED] > > > Sent: Tuesday, June 3, 2008 5:07:50 PM > > > Subject: Re: Mid-Tier Errors when Logging In > > > > Yep, the ARS server is in there. > > > > On Jun 3, 3:31 pm, Joe DeSouza <[EMAIL PROTECTED]> wrote: > > > > Have you configured the Remedy servers in the Mid-Tier config page??? > > > > Joe > > > > > ----- Original Message ---- > > > > From: jaimie <[EMAIL PROTECTED]> > > > > To: [EMAIL PROTECTED] > > > > Sent: Tuesday, June 3, 2008 2:01:26 PM > > > > Subject: Mid-Tier Errors when Logging In > > > > > Hi All, > > > > > I was wondering if anyone could help me with the Mid-Tier. I have Mid-Tier loaded on a seperate Windows 2003 server. I have Tomcat 5.5 and java 1_0_5_15 installed. The ARS is 7.1. > > > > > What happens is that I can get to the login page no problem. When I type in my username and password, then click the Login Button...nothing happens. The screen just sits there like there is no workflow behind the button. > > > > > When I checked out the log it just gives me this error: > > > > > (com.remedy.log.SERVLET) : No File Entries were found in server - (Server Name) > > > > > Any suggestions? > > > > > Thanks > > > > > ___________________________________________________________________________­____ > > > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > > > Platinum Sponsor:www.rmsportal.comARSlist:"Where the Answers Are"- Hide quoted text - > > > > > - Show quoted text - > > > > ___________________________________________________________________________­____ > > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > > Platinum Sponsor:www.rmsportal.comARSlist:"Where the Answers Are" > > > > ___________________________________________________________________________­____ > > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > > Platinum Sponsor:www.rmsportal.comARSlist:"Where the Answers Are"- Hide quoted text - > > > > - Show quoted text - > > > ___________________________________________________________________________­____ > > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > > Platinum Sponsor:www.rmsportal.comARSlist:"Where the Answers Are"- Hide quoted text - > > > - Show quoted text - > > ___________________________________________________________________________­____ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are" > > ___________________________________________________________________________­____ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are"- Hide quoted text - > > - Show quoted text - _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
