Dan, We have seen this same situation. We had it a while ago with a single individual in the UK. If I remember correctly, a complete uninstall of the older client (including directories) followed by installation of a newer client fixed the issue. We also just saw it with the desktop client on our Citrix servers. The Citrix admins were working ok but others were not. We had the Citrix admins install the same client on a different test server and they add that server to our accounts. That simple action and both clients were working ok. Still sort of scratching my head on this one. Dave
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Wheeler, Dylan Sent: Monday, June 09, 2008 5:52 PM To: [email protected] Subject: Re: No Application List - ARERR 1900 ** I just logged in and I got the same error, so it must be something on the machine. ------------- Dylan Wheeler Production Control Analyst Principal IT Operations Downey Savings & Loan Association, F.A. Email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Roger Justice Sent: Monday, June 09, 2008 2:02 PM To: [email protected] Subject: Re: No Application List - ARERR 1900 ** Did you login as another user to determine if it was the user or the machine? -----Original Message----- From: Wheeler, Dylan <[EMAIL PROTECTED]> To: [email protected] Sent: Mon, 9 Jun 2008 4:53 pm Subject: No Application List - ARERR 1900 ** I'm having a problem with a users client. She opens Remedy and gets an ARERR 1900 and the Application List is greyed out. This started this morning and she hasn't had this problem before. I completely removed the client, rebooted her machine and reinstalled but same problem. Anyone run into this before? Her machine is the only one having this problem. ARS 6.3 Patch 23 (Server and Client) Windows 2003 ------------- Dylan Wheeler Production Control Analyst Principal IT Operations Downey Savings & Loan Association, F.A. Email: [EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]> This message and any attachments are for the intended recipient(s) only and may contain privileged, confidential and/or proprietary information about Downey Savings or its customers, which Downey Savings does not intend to disclose to the public. If you received this message by mistake, please notify the sender by reply e-mail and delete the message and attachments. __Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/> ARSlist: "Where the Answers Are" html___ ________________________________ Get the Moviefone Toolbar <http://toolbar.aol.com/moviefone/download.html?ncid=aolcmp0005000000001 1> . Showtimes, theaters, movie news, & more! __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
