I was able to see the picture, which is what made me say "Hey, that's not 
1x1!"

Thad Esser
Remedy Developer
"Argue for your limitations, and sure enough, they're yours."-- Richard 
Bach



"Gary Opela (Corporate)" <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" 
<arslist@ARSLIST.ORG>
06/11/2008 01:41 PM
Please respond to
arslist@ARSLIST.ORG


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cc

Subject
Re: popup on mid-tier login






** 
It may or may not, but I caught a screenshot of the window that opens, and 
it?s much greater than 1X1. Were you able to see the picture in my second 
or third email on this thread?
 
Thanks,
 
Gary Opela, Jr., RSP
Remedy Engineer
Leader Communications, Inc.
http://www.5pointleader.com
http://www.lcibest.com
Best Product, Best People, Best PriceTM
An ISO 9001:2000 Certified, CMMI® Level 3 Rated Company

From: Action Request System discussion list(ARSList) 
[mailto:[EMAIL PROTECTED] On Behalf Of Thad K Esser
Sent: Wednesday, June 11, 2008 3:32 PM
To: arslist@ARSLIST.ORG
Subject: Re: popup on mid-tier login
 
** 
Gary, 

We haven't started working with the 7.x mid-tier yet, but will soon, so 
I've been following your thread.  I'm not an html/java expert, but 
shouldn't that code result in a 1x1 pixel window in the upper far right of 
the screen? 
( http://www.htmlcodetutorial.com/linking/linking_famsupp_120.html ) 

      var top = 0; 
      var left = screen.width; 
      var testWin = 
window.open('PopupTest.jsp','PopupTest','width=1,height=1,left=' + left + 
',top=' + top + 
',scrollbars=no,toolbar=no,menubars=no,location=no,status=no,titlebar=no'); 


Your screen shot wasn't for a 1x1 window.  Did you resize it before 
posting, or am I not understanding the code?  Maybe that's why BMC felt it 
was an acceptable pop-up test (because the user should never see the 
window)? 

Thanks, 
Thad Esser
Remedy Developer
"Argue for your limitations, and sure enough, they're yours."-- Richard 
Bach 


"Gary Opela (Corporate)" <[EMAIL PROTECTED]> 
Sent by: "Action Request System discussion list(ARSList)" 
<arslist@ARSLIST.ORG> 
06/11/2008 01:07 PM 


Please respond to
arslist@ARSLIST.ORG



To
arslist@ARSLIST.ORG 
cc
 
Subject
Re: popup on mid-tier login
 


 
 




** 
Yeah, after finding out what it does, I can see the need for it. I just 
wish there was some other way to check for a popup blocker other than 
sending a popup. 
  
Thanks, 
  
Gary Opela, Jr., RSP 
Remedy Engineer 
Leader Communications, Inc. 
http://www.5pointleader.com 
http://www.lcibest.com 
Best Product, Best People, Best PriceTM 
An ISO 9001:2000 Certified, CMMI® Level 3 Rated Company 
 


From: Action Request System discussion list(ARSList) 
[mailto:[EMAIL PROTECTED] On Behalf Of LJ Longwing
Sent: Wednesday, June 11, 2008 2:20 PM
To: arslist@ARSLIST.ORG
Subject: Re: popup on mid-tier login 
  
It's actually listed as a new feature of 7.1 that I truly enjoy, it has 
stopped the annoying tech support calls of 'when I click this button the 
screen goes grey and locks up'....all of which are caused by popup 
blockers... 
 
 


From: Action Request System discussion list(ARSList) 
[mailto:[EMAIL PROTECTED] On Behalf Of Decou, Candace M
Sent: Wednesday, June 11, 2008 9:20 AM
To: arslist@ARSLIST.ORG
Subject: Re: popup on mid-tier login 
** 
Gary ? 
This happens all the time whenever you log into mid-tier.  It is annoying 
I agree but in general I would recommend that ALL popup blockers be 
disabled anyway because if they are catching that one, they will certainly 
cause problems with other windows opening.  I don?t think it has anything 
to do with logging being on or off ? it happens to everyone all the time. 
It doesn?t have to do with user preferences either.  So I don?t think you 
did anything to cause it, I just think it is the new wonderful annoying 
feature of mid-tier 7.1.  Maybe someone else out there knows what it is 
and why it is popping up and why, at least to my knowledge, we never saw 
this behavior before in earlier versions of mid-tier. 
J 
  
Candace DeCou 
DOI Remedy Systems Analyst 
Verizon Business 
Office:  (408) 371-1112 
Email: [EMAIL PROTECTED] 
  
Verizon Business ? global capability, personal accountability. 
This e-mail is strictly confidential and intended only for use by the 
addressee unless otherwise indicated 
 


From: Action Request System discussion list(ARSList) 
[mailto:[EMAIL PROTECTED] On Behalf Of Gary Opela (Corporate)
Sent: Wednesday, June 11, 2008 7:57 AM
To: arslist@ARSLIST.ORG
Subject: popup on mid-tier login 
  
Has anyone else noticed a popup window that comes and goes away instantly 
on the login window? I thought at first that maybe it was the logging 
window that shows what all is going on, but I don?t have any user 
preferences in the user preference form. 
  
It?s annoying because our pop-up blockers catch it. I was wondering if 
maybe I did something to cause it, or maybe my logging was on, but I don?t 
know where else to look since there are no entries in user preferences. 
  
Mid-Tier 7.1 
ARSystem 7.1 
Windows Server 2k3 
SQL Server 2k5 
  
Thanks, 
  
Gary Opela, Jr., RSP 
Remedy Engineer 
Leader Communications, Inc. 
http://www.5pointleader.com 
http://www.lcibest.com 
Best Product, Best People, Best PriceTM 
An ISO 9001:2000 Certified, CMMI® Level 3 Rated Company 
 
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