I don't believe a 1x1 pixel window is actually achievable.  I have found the
declared dimension applies to the viewport (not the window itself) so at
best, the window would be 1px + height_of_window_decorations by 1px +
width_of_window_decorations.

Beyond that, I think browsers enforce minimum window sizes--presumably to
keep windows from being completely unusable?

So the final window size varies from one OS/window manager/browser to the
next.  I have noticed that the 1x1px window is a lot bigger for IE than for
Mozilla-based browsers, even on the same PC.

I don't have Mid tier 7.1 available at the moment, but I've used the same
concept in other applications I maintain with similar results (never a
completely hidden pop-up).  No one has complained to me about it yet, but
perhaps they recognize the benefit of not being annoyed later when their
work is lost/interrupted because of a pop-up blocker.

Jill Anderson

On Wed, Jun 11, 2008 at 3:41 PM, Gary Opela (Corporate) <
[EMAIL PROTECTED]> wrote:

> **
>
> It may or may not, but I caught a screenshot of the window that opens, and
> it's much greater than 1X1. Were you able to see the picture in my second or
> third email on this thread?
>
>
>
> Thanks,
>
>
>
> Gary Opela, Jr., RSP
>
> Remedy Engineer
>
> Leader Communications, Inc.
>
> http://www.5pointleader.com
>
> http://www.lcibest.com
>
> *Best Product, Best People, Best Price**TM*
>
> *An ISO 9001:2000 Certified, CMMI(R) Level 3 Rated Company***
>   ------------------------------
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Thad K Esser
> *Sent:* Wednesday, June 11, 2008 3:32 PM
>
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: popup on mid-tier login
>
>
>
> **
> Gary,
>
> We haven't started working with the 7.x mid-tier yet, but will soon, so
> I've been following your thread.  I'm not an html/java expert, but shouldn't
> that code result in a 1x1 pixel window in the upper far right of the screen?
> ( http://www.htmlcodetutorial.com/linking/linking_famsupp_120.html )
>
>       var top = 0;
>       var left = screen.width;
>       var testWin =
> window.open('PopupTest.jsp','PopupTest','width=1,height=1,left=' + left +
> ',top=' + top +
> ',scrollbars=no,toolbar=no,menubars=no,location=no,status=no,titlebar=no');
>
> Your screen shot wasn't for a 1x1 window.  Did you resize it before
> posting, or am I not understanding the code?  Maybe that's why BMC felt it
> was an acceptable pop-up test (because the user should never see the
> window)?
>
> Thanks,
> *Thad Esser*
> Remedy Developer
> "*Argue for your limitations, and sure enough, they're yours."*-- Richard
> Bach
>
>   *"Gary Opela (Corporate)" <[EMAIL PROTECTED]>*
> Sent by: "Action Request System discussion list(ARSList)" <
> arslist@ARSLIST.ORG>
>
> 06/11/2008 01:07 PM
>
> Please respond to
> arslist@ARSLIST.ORG
>
>    To
>
> arslist@ARSLIST.ORG
>
> cc
>
>
>
> Subject
>
> Re: popup on mid-tier login
>
>
>
>
>
>
>
>
>
>
> **
> Yeah, after finding out what it does, I can see the need for it. I just
> wish there was some other way to check for a popup blocker other than
> sending a popup.
>
> Thanks,
>
> Gary Opela, Jr., RSP
> Remedy Engineer
> Leader Communications, Inc.
> http://www.5pointleader.com
> http://www.lcibest.com
> *Best Product, Best People, Best PriceTM*
> *An ISO 9001:2000 Certified, CMMI(R) Level 3 Rated Company*
>
>
>  ------------------------------
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *LJ Longwing*
> Sent:* Wednesday, June 11, 2008 2:20 PM*
> To:* [EMAIL PROTECTED]
> Subject:* Re: popup on mid-tier login
>
> It's actually listed as a new feature of 7.1 that I truly enjoy, it has
> stopped the annoying tech support calls of 'when I click this button the
> screen goes grey and locks up'....all of which are caused by popup
> blockers...
>
>
>
>  ------------------------------
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Decou, Candace M*
> Sent:* Wednesday, June 11, 2008 9:20 AM*
> To:* [EMAIL PROTECTED]
> Subject:* Re: popup on mid-tier login
> **
> Gary –
> This happens all the time whenever you log into mid-tier.  It is annoying I
> agree but in general I would recommend that ALL popup blockers be disabled
> anyway because if they are catching that one, they will certainly cause
> problems with other windows opening.  I don't think it has anything to do
> with logging being on or off – it happens to everyone all the time.  It
> doesn't have to do with user preferences either.  So I don't think you did
> anything to cause it, I just think it is the new wonderful annoying feature
> of mid-tier 7.1.  Maybe someone else out there knows what it is and why it
> is popping up and why, at least to my knowledge, we never saw this behavior
> before in earlier versions of mid-tier.
> J
>
> *Candace DeCou*
> DOI Remedy Systems Analyst
> Veri*z*on Business
> Office:  (408) 371-1112
> Email: [EMAIL PROTECTED]
>
>
> Verizon Business *– global capability, personal accountability.*
>
> This e-mail is strictly confidential and intended only for use by the
> addressee unless otherwise indicated
>
>
>  ------------------------------
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Gary Opela (Corporate)*
> Sent:* Wednesday, June 11, 2008 7:57 AM*
> To:* [EMAIL PROTECTED]
> Subject:* popup on mid-tier login
>
> Has anyone else noticed a popup window that comes and goes away instantly
> on the login window? I thought at first that maybe it was the logging window
> that shows what all is going on, but I don't have any user preferences in
> the user preference form.
>
> It's annoying because our pop-up blockers catch it. I was wondering if
> maybe I did something to cause it, or maybe my logging was on, but I don't
> know where else to look since there are no entries in user preferences.
>
> Mid-Tier 7.1
> ARSystem 7.1
> Windows Server 2k3
> SQL Server 2k5
>
> Thanks,
>
> Gary Opela, Jr., RSP
> Remedy Engineer
> Leader Communications, Inc.
> http://www.5pointleader.com
> http://www.lcibest.com
> *Best Product, Best People, Best PriceTM*
> *An ISO 9001:2000 Certified, CMMI(R) Level 3 Rated Company*
>
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