Is the DSL installed separately from the Incident Management application? 
Apparently we have DSL installed, however I do not see any data values.? How do 
you import the data? Is it a separate module for installation? a


-----Original Message-----
From: Rick Cook <[EMAIL PROTECTED]>
To: [email protected]
Sent: Mon, 16 Jun 2008 2:39 pm
Subject: Re: Product Categorizations


** Quite right.? And another way (the BMC $intended$ way) to get the 
hardware-based product categorizations is from the CMDB, which would populate 
via Discovery.? I know that not everyone intends to use either or both of 
those, I'm just saying that if you don't find a plethora of lists out there, 
that's probably why.

Rick


On Mon, Jun 16, 2008 at 2:27 PM, P Romain ARSlist <[EMAIL PROTECTED]> wrote:

** 


The DSL only applies to software.

?

The Foundation/Topology Discovery documentation includes a BMC best practice 
categorisation you might like to use as a starting point for hardware CIs.

?

Cheers

?

Peter

?




From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Roger Justice
Sent: 16 June 2008 22:10
To: [email protected]
Subject: Re: Product Categorizations



?

** The last time I installed it was a couple of hours including the transfer 
from the staging form to the DSL forms.


-----Original Message-----
From: Kathy Morris <[EMAIL PROTECTED]>
To: [email protected]
Sent: Mon, 16 Jun 2008 4:47 pm
Subject: Product Categorizations


** Hi,

We are trying to build a list of Product Categorizations and we are getting new 
Remedy resources so our team does not have the DSL install as high priority 
right now.? Is there somewhere I can get a list of recommended Product 
Categorizations??I went thru the Technical Guides and I found a?Best Practice 
List for Operational Categorizations.? About how long does it take to install 
the DSL on Dev - is there any serious impact??? 




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