The DSL forms are installed as part of the other ITSM apps, there is no separate installation.
The data, however, needs to be loaded. This can be done during an ITSM app installation (one of the options is to install DSL data). If you look at the Remedy patch download page on the BMC site you can find DSL data patches there. > Is the DSL installed separately from the Incident Management application? > Apparently we have DSL installed, however I do not see any data values.? > How do you import the data? Is it a separate module for installation? a > > > -----Original Message----- > From: Rick Cook <[EMAIL PROTECTED]> > To: arslist@ARSLIST.ORG > Sent: Mon, 16 Jun 2008 2:39 pm > Subject: Re: Product Categorizations > > > ** Quite right.? And another way (the BMC $intended$ way) to get the > hardware-based product categorizations is from the CMDB, which would > populate via Discovery.? I know that not everyone intends to use either or > both of those, I'm just saying that if you don't find a plethora of lists > out there, that's probably why. > > Rick > > > On Mon, Jun 16, 2008 at 2:27 PM, P Romain ARSlist > <[EMAIL PROTECTED]> wrote: > > ** > > > The DSL only applies to software. > > ? > > The Foundation/Topology Discovery documentation includes a BMC best > practice categorisation you might like to use as a starting point for > hardware CIs. > > ? > > Cheers > > ? > > Peter > > ? > > > > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Roger Justice > Sent: 16 June 2008 22:10 > To: arslist@ARSLIST.ORG > Subject: Re: Product Categorizations > > > > ? > > ** The last time I installed it was a couple of hours including the > transfer from the staging form to the DSL forms. > > > -----Original Message----- > From: Kathy Morris <[EMAIL PROTECTED]> > To: arslist@ARSLIST.ORG > Sent: Mon, 16 Jun 2008 4:47 pm > Subject: Product Categorizations > > > ** Hi, > > We are trying to build a list of Product Categorizations and we are > getting new Remedy resources so our team does not have the DSL install as > high priority right now.? Is there somewhere I can get a list of > recommended Product Categorizations??I went thru the Technical Guides and > I found a?Best Practice List for Operational Categorizations.? About how > long does it take to install the DSL on Dev - is there any serious > impact??? > > > > > Get the Moviefone Toolbar. Showtimes, theaters, movie news, & more! > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > > > > > Get the Moviefone Toolbar. Showtimes, theaters, movie news, & more! > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > > > > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > > > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
