The DSL IS what BMC intended for us to use as Product Categorizations in
ITSM 7.  Since you will spend far more time coming up with a non-DSL set
than you will installing DSL, I might suggest that the best use of resources
would be to go that route.

Rick

On Mon, Jun 16, 2008 at 2:09 PM, Roger Justice <[EMAIL PROTECTED]> wrote:

> ** The last time I installed it was a couple of hours including the
> transfer from the staging form to the DSL forms.
>
>
>
> -----Original Message-----
> From: Kathy Morris <[EMAIL PROTECTED]>
> To: [email protected]
> Sent: Mon, 16 Jun 2008 4:47 pm
> Subject: Product Categorizations
>
> ** Hi,
>
> We are trying to build a list of Product Categorizations and we are getting
> new Remedy resources so our team does not have the DSL install as high
> priority right now.  Is there somewhere I can get a list of recommended
> Product Categorizations? I went thru the Technical Guides and I found a Best
> Practice List for Operational Categorizations.  About how long does it take
> to install the DSL on Dev - is there any serious impact?
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