Solved...what happened was that the profile that I was given to use did not have that selected. When I went in and reselectd the products
then "duh"....there it was. I just LOVE taking over projects with no documentation/information......sigh..... Thanks for your comments and level 0 support of my questions... From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Easter, David Sent: Wednesday, June 18, 2008 2:44 PM To: arslist@ARSLIST.ORG Subject: Re: Where can I find.... ** Service Level Management 7.1.00 is present on the EPD site (https://webapps.bmc.com/epd/). I'm unclear why you're not seeing it. The product name is: BMC Service Level Management 7.1.00 <https://webapps.bmc.com/epd/faces/productVersion.jsp> The CI viewer is part of CMDB and is provided if/when you load CMDB. -David J. Easter Sr. Product Manager, Solution Strategy and Development BMC Software, Inc. The opinions, statements, and/or suggested courses of action expressed in this E-mail do not necessarily reflect those of BMC Software, Inc. My voluntary participation in this forum is not intended to convey a role as a spokesperson, liaison or public relations representative for BMC Software, Inc. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Richard Copits Sent: Wednesday, June 18, 2008 10:49 AM To: arslist@ARSLIST.ORG Subject: Where can I find.... ** I'm brand new at this but so far the 7.x install that I'm doing is going well. Except that I need to install SLM 7.1 but I don't see it listed on the BMC product download site as an item. Is this a separate item or part of something like asset management, etc? Also, I'm trying to locate something called CI Viewer but can't locate it either. I realize that these are simple questions but I'm either missing them in the product downloads or ???? Thanks._ Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ Portions of this message may be confidential under an exemption to Ohio's public records law or under a legal privilege. If you have received this message in error or due to an unauthorized transmission or interception, please delete all copies from your system without disclosing, copying, or transmitting this message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
