This is what we used when installing SLM 7.1: Set server System Variable BMC_SLM_JAVA_HOME to folder (e.g. c:\Program Files\java\jre1.5.0_12) (My Computer > Properties > Adv tab > Environment Variables)
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Richard Copits Sent: Thursday, June 19, 2008 7:41 AM To: arslist@ARSLIST.ORG Subject: I'm almost there.... This is a multi-part message in MIME format. ------_=_NextPart_001_01C8D21A.893EF050 Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable First, a sincere thanks to everyone for their patience, tolerance, help and suggestions during my journey through the wonderful wonderland of Remedy 7x installation and configuration... =20 Todays test of my ability to decode the obscure happened during the installation of the SLM module. I got an error message about something called "BMC_SLM_JAVA_HOME" not being set as an environment variable. I'm assuming that this is a system variable in the control panel, system properties, advanced, environment variables area and NOT someplace in AR.CFG or some other obscure XML file. Before I change anything which if I'm wrong might render 3 days of work totally trashed I thought I'd ask the experts. Am I correct in my assuming that I need to put it in as a SYSTEM environment variable and give it the path to some module (???) in Java? Thank you for your suggestions. Portions of this message may be confidential under an exemption to Ohio's= public records law or under a legal privilege. If you have received this= message in error or due to an unauthorized transmission or interception,= please delete all copies from your system without disclosing, copying, o= r transmitting this message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ------_=_NextPart_001_01C8D21A.893EF050 Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable ** <html xmlns:v=3D"urn:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-mi= crosoft-com:office:office" xmlns:w=3D"urn:schemas-microsoft-com:office:wo= rd" xmlns:x=3D"urn:schemas-microsoft-com:office:excel" xmlns:p=3D"urn:sch= emas-microsoft-com:office:powerpoint" xmlns:a=3D"urn:schemas-microsoft-co= m:office:access" xmlns:dt=3D"uuid:C2F41010-65B3-11d1-A29F-00AA00C14882" x= mlns:s=3D"uuid:BDC6E3F0-6DA3-11d1-A2A3-00AA00C14882" xmlns:rs=3D"urn:sche= mas-microsoft-com:rowset" xmlns:z=3D"#RowsetSchema" xmlns:b=3D"urn:schema= s-microsoft-com:office:publisher" xmlns:ss=3D"urn:schemas-microsoft-com:o= ffice:spreadsheet" xmlns:c=3D"urn:schemas-microsoft-com:office:component:= spreadsheet" xmlns:oa=3D"urn:schemas-microsoft-com:office:activation" xml= ns:html=3D"http://www.w3.org/TR/REC-html40"; 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color:black'>First, a sincere thanks to everyone for their patience, tole= rance, help<o:p></o:p></span></p> <p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri= ","sans-serif"; color:black'>and suggestions during my journey through the wonderful wond= erland<o:p></o:p></span></p> <p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri= ","sans-serif"; color:black'>of Remedy 7x installation and configuration…<o:p></o:p= ></span></p> <p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri= ","sans-serif"; color:black'><o:p> </o:p></span></p> <p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri= ","sans-serif"; color:black'>Todays test of my ability to decode the obscure happened dur= ing the<o:p></o:p></span></p> <p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri= ","sans-serif"; color:black'>installation of the SLM module. I got an error message about= something<o:p></o:p></span></p> <p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri= ","sans-serif"; color:black'>called “</span><span style=3D'font-size:11.0pt;font-fa= mily: "Calibri","sans-serif";color:black'>BMC_SLM_JAVA_HOME” not being se= t as an environment<o:p></o:p></span></p> <p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri= ","sans-serif"; color:black'>variable. I’m assuming that this is a system var= iable in the control panel,<o:p></o:p></span></p> <p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri= ","sans-serif"; color:black'>system properties, advanced, environment variables area and = NOT someplace<o:p></o:p></span></p> <p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri= ","sans-serif"; color:black'>in AR.CFG or some other obscure XML file. Before I change an= ything which<o:p></o:p></span></p> <p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri= ","sans-serif"; color:black'>if I’m wrong might render 3 days of work totally trash= ed I thought I’d ask<o:p></o:p></span></p> <p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri= ","sans-serif"; color:black'>the experts. Am I correct in my assuming that I need to put = it in as a SYSTEM<o:p></o:p></span></p> <p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri= ","sans-serif"; color:black'>environment variable and give it the path to some module (??= ?) in Java?<o:p></o:p></span></p> <p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri= ","sans-serif"; color:black'>Thank you for your suggestions.</span><span style=3D'font-si= ze:11.0pt; font-family:"Calibri","sans-serif";color:black'><o:p></o:p></span></p> </div> <br>Portions of this message may be confidential under an exemption to Oh= io's public records law or under a legal privilege. 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