Sometimes the CI viewer doesn't automatically install.  The installer files
are loaded onto your server, though, so you can find them and run it
manually.  Pay attention to the installation order when doing this.

Rick

On Wed, Jun 18, 2008 at 11:44 AM, Easter, David <[EMAIL PROTECTED]>
wrote:

> ** Service Level Management 7.1.00 is present on the EPD site (
> https://webapps.bmc.com/epd/).  I'm unclear why you're not seeing it.  The
> product name is:
>
> BMC Service Level Management 
> 7.1.00<https://webapps.bmc.com/epd/faces/productVersion.jsp#>
>
> The CI viewer is part of CMDB and is provided if/when you load CMDB.
>
>
> -David J. Easter
> Sr. Product Manager, Solution Strategy and Development
> BMC Software, Inc.
>
> The opinions, statements, and/or suggested courses of action expressed in
> this E-mail do not necessarily reflect those of BMC Software, Inc.  My
> voluntary participation in this forum is not intended to convey a role as a
> spokesperson, liaison or public relations representative for BMC Software,
> Inc.
>
>
>  ------------------------------
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Richard Copits
> *Sent:* Wednesday, June 18, 2008 10:49 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Where can I find....
>
> **
>
> I'm brand new at this but so far the 7.x install that I'm doing is going
> well.
>
> Except that I need to install SLM 7.1 but I don't see it listed on the BMC
>
> product download site as an item. Is this a separate item or part of
> something
>
> like asset management, etc?  Also, I'm trying to locate something called CI
> Viewer
>
> but can't locate it either. I realize that these are simple questions but
> I'm either
>
> missing them in the product downloads or ???? Thanks._
>
>
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