Thanks Lisa, I don't see them in the audit log - odd.
On Mon, Jul 14, 2008 at 6:25 PM, Lisa Westerfield <[EMAIL PROTECTED]> wrote: > The incident audit log carries the sla escalations as well. Hope that's what > you're looking for. > > -----Original Message----- > From: T. Dee <[EMAIL PROTECTED]> > Sent: Monday, July 14, 2008 4:18 PM > To: [email protected] <[email protected]> > Subject: Question: SLA - Emails / Audit Log > > I have my SLAs setup and they are working. Emails are going out, no problem. > > However, i'm not sure if there is a place that audits the SLA > Escalation Emails that go out. I have looked in the Audit Log on > Incident, but it does not store SLA Escalation Emails there. > > Is there a place that keeps an audit of these emails? > > Thanks! > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > This message is subject to and does not create or vary any contractual > relationship between TuringSMI, SMI Technologies, SMI Telco, its subsidiaries > or affiliates and you. Internet communications are not secure and therefore > the TuringSMI Group does not accept any legal responsibility for the contents > of this message. Any views or opinions expressed are those of the author. > This message is intended for the addressee(s) only and its contents and any > attached files are strictly confidential. If you have received it in error, > please contact the sender on the number above. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
