What is the database backend database...

If they both have the same database backend then maybe:

View and vendor forms allow you to access data outside of AR System.
They can be used to:

1) Execute workflow on creation and modification of data when the
changes are performed using the view or vendor form.

2) Execute escalations on external data.

3) Access external data to populate search style character menus or
table fields.

View forms are AR System objects that enable the AR System server to
access external data sources through AR System forms. View forms allow
AR System to point to, and access, data in an existing database table
created outside AR System. The table can be located on the same
server, or in any other database server accessible from the current AR
System database server.



On Aug 1, 2:22 pm, Roger Justice <[EMAIL PROTECTED]> wrote:
> Next best way Web Services, if you do not own DSO.
>
> -----Original Message-----
> From: Kaiser Norm E CIV USAF 96 CS/SCCE <[EMAIL PROTECTED]>
> To: [EMAIL PROTECTED]
> Sent: Fri, 1 Aug 2008 12:57 pm
> Subject: Re: Need some input
>
> Best way? DSO.
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Sugavanam K K
> Sent: Friday, August 01, 2008 12:48 PM
> To: [EMAIL PROTECTED]
> Subject: Need some input
>
> **
> Hi All,
>
> Thanks for all your support.
>
> I need some solution and suggestion from you all.
>
> We have 2 different versions of Remedy Server. Server 1 is on ARS 7.0
> and 5.5 Applications and the server 2 is on the ARS 7.1 and 7.1
> Applications.
>
> Here is the requirement: User will log Help Desk tickets into Server 1
> and these tickets need to be transported to the Server 2 as a incident
> ticket that will be worked by level 1 support, all updates on the Server
> 2 incident ticket need to be send to the Help Desk ticket on the server
> 1 and will be appended to the work log. My question here is, how do I
> make these two server to talk to each other.
> 2) 2)
> Suggestion and solutions appreciated.
>
> -Sugan
>
> __Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are"
> html___
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org
> Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are"
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org
> Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are"

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

Reply via email to