This is the way we have had our Desktop (Microsoft SMS) team push the client. One thing we did was to have the script copy the install to the user's local machine and run it from there. The command line was: C:\Temp\Remedy\User.exe -s -SMS -f1C:\Temp\Remedy\User7.iss -f2C:\Temp\Remedy\User_Install.log I did some searching on the InstallShield site and found the SMS parameter. That parameter tells the install to keep network connections open until the install has finished. When installing it from a local drive it is not really needed (We had added it before we decided to have the install copy the files to the user's local drive). Also there can be no spaces between the -f1 and the install script path (the same with the -f2 and the log file path). Also you need to make sure the install is run under a user's login that has administrator rights on the PC, and then give the user who will be running Remedy full rights to the Home Directory. Fred
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ramy S. Ayoub Sent: Monday, August 04, 2008 9:18 AM To: [email protected] Subject: Re: Silent Installation Hi Fred , The Desktop Team tired with this switches , basically after the installation is done without any errors ,but the User Tool still not installed Ramy On Mon, Aug 4, 2008 at 5:07 PM, Grooms, Frederick W <[EMAIL PROTECTED]> wrote: Yes BMC has a white paper on creating a silent install script (Silent Install of Remedy User.pdf) that will give you the command line parameters. It is basically the standard Install Shield parameters. Note: There is a typo on page 8 (creating an uninstall script. The table says -s when it should say -r) Fred ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Ramy S. Ayoub Sent: Monday, August 04, 2008 4:20 AM To: [email protected] Subject: Silent Installation Hi All , There is any Silent Installation for Remedy User version 7.x Regards Ramy Ayoub _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
