Do you have any method to bypass the load balancer for some of these users?
have them connect directly to a specific web server...that should eliminate
the load balancer fairly easily if you have that capability.

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of William Rentfrow
Sent: Tuesday, August 05, 2008 8:08 AM
To: [email protected]
Subject: Re: "You do not have write license" woes


** 
No resolution yet! :)
 
We are investigating the "sticky" settings on the load balancer.  It was
supposed to be set - whether or not it is actually set remains a mystery.
 
One thing I do know though is that we experienced this problem previously in
our QA environment which does not have a load balancer - it's a single MT
server.  But that was even less frequent than the occurrence here.
 
Does anyone know how/when/if the MT checks user licenses? I would have
thought it didn't do it at all - it seems like an API or possibly workflow
function on the AR Server but I could be wrong about that.
William Rentfrow

Principal Consultant, StrataCom

[EMAIL PROTECTED]

O 952-432-0227

C 701-306-6157

  _____  

From: Action Request System discussion list(ARSList) on behalf of Darrell
Reading
Sent: Tue 8/5/2008 8:24 AM
To: [email protected]
Subject: Re: "You do not have write license" woes


** 
Was there ever a resolution for this, and was the sticky bit ever set?  The
thread got so long, I lost track of everything that happened in it.
 
 
  <http://mail.stratacominc.com/exchange/resumes/Drafts/Outlook.jpg> 
 

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Monday, August 04, 2008 23:06
To: [email protected]
Subject: Re: "You do not have write license" woes


** 
I think my earlier message from yahoo didn't get through..
 
Can you check to see that some users do not have a duplicate record in the
user_cache table? Do a count(*) and then a count(distinct username) on
user_cache and see if it returns a different result.. If count(*) returns
more records you have potential duplicates in your user_cache table..
 
Joe
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