Leonard, I tried that and got the same thing, My problem is that on one
line it says no error, but the previous one says there is a failure

 

Fri Aug 22 16:05:59 2008  390603 : Failure while trying to run the
filter/escalation process (ARERR 24)

Fri Aug 22 16:05:59 2008     No error : $PROCESS$ F:\ImportCompFile.bat

 

any other suggestions would be appreciated

Thanks !

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Leonard Neely - FOJ
Sent: Friday, August 22, 2008 3:53 PM
To: [email protected]
Subject: Re: Importing file using Run Process using escalation

 

Run from an escalation, wouldn't the syntax just be:

$PROCESS$  F:\xxxxx\xxxxx\xxxxx\ImportCompFile.bat

 

Leonard Neely

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Trevino, Rick
Sent: Friday, August 22, 2008 1:29 PM
To: [email protected]
Subject: Importing file using Run Process using escalation

 

Hi everyone,

Has anyone had any issues trying to import a bat file using a run
process in a escalation ?

We currently run a windows environment and use remedy v7.0.1

 

This is the run process I am using $PROCESS$ @xxxxx:
F:\xxxxx\xxxxx\xxxxx\ImportCompFile.bat

 

This is the error I get on the log:

 

Fri Aug 22 15:17:00 2008  390603 : Failure while trying to run the
filter/escalation process (ARERR 24)

Fri Aug 22 15:17:00 2008     No error : $PROCESS$ @xxxxx        :
F:\xxxxx\xxxxx\xxxxx\ImportCompFile.bat

 

I can run the batch file from the server and it imports the file into
Remedy, but when I try to run the batch through a run process it seems

To do nothing

 

Thanks !

 

 

 

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