Rick, Isn't $PROCESS$ a set field action that expects a value back? If the action is a success the value is 0 else it is 1. Why not try the same thing in the Run Process action of the Escalation instead of a $PROCESS$ action. Joe
----- Original Message ---- From: "Trevino, Rick" <[EMAIL PROTECTED]> To: [email protected] Sent: Friday, August 22, 2008 4:29:27 PM Subject: Importing file using Run Process using escalation ** Hi everyone, Has anyone had any issues trying to import a bat file using a run process in a escalation ? We currently run a windows environment and use remedy v7.0.1 This is the run process I am using $PROCESS$ @xxxxx: F:\xxxxx\xxxxx\xxxxx\ImportCompFile.bat This is the error I get on the log: Fri Aug 22 15:17:00 2008 390603 : Failure while trying to run the filter/escalation process (ARERR 24) Fri Aug 22 15:17:00 2008 No error : $PROCESS$ @xxxxx : F:\xxxxx\xxxxx\xxxxx\ImportCompFile.bat I can run the batch file from the server and it imports the file into Remedy, but when I try to run the batch through a run process it seems To do nothing Thanks ! _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

