Hello All, We just finished upgrading our CMDB to 2.0.1 Patch 006 to resolve our CI Viewer woes. I read several earlier posts from listers who had success with the CI Viewer after installing the above mentioned CMDB patch. but - now I get the same error/problem as before. Logged on as admin - CI Viewer works like a charm. Logged on as non-admin test user - fails every time with the same error.
*The CI Relationship Viewer could not open because the specified root CI does not exist. *namespace = BMC.CORE classname = BMC_BusinessService datasetid = BMC.ASSET instanceid = AS001517382E76sDn2RwMg4KEgWvAO I have verified AL permissions for the CI Viewer are public. Verified that the instanceid above exists in the BMC:CORE:BaseElement form. I am totally perplexed as to the cause. Any suggestions? ARS 7.1 Patch 002 Windows Thanks, Jase Brandon _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
