Hey Gary, I have checked the user have floating license and I see submitter mode locked.
For staus field have any user can submit. What might be the SOLUTION!! Thanks Vyas On Fri, Sep 5, 2008 at 3:55 PM, Opela, Gary L CTR USAF AFMC 72 CS/SCBAH < [EMAIL PROTECTED]> wrote: > If the field is on another form, doesn't it usually give the field ID > instead of the name, so he would get the following error: > ARERR [330] You do not have write access to field : 7 > > This has been the case for me, but I'm not sure if it is 100% that it > acts this way. > > Sree, first check to make sure the user has a proper license. If they > are trying to modify a ticket someone else created, and you have > submitter mode locked, and the user has a read only license, they will > get exactly this error. I suspect this is probably the issue. > > If you have submitter mode locked, and the user has only a read license, > they can modify their own tickets, however you must have Submitter write > permission on the field, along with the allow any user to submit, as > well as at least one explicit or dynamic permission group on the field > with write access, all of these to which the user belongs. > > Also, if the user has a floating or fixed license, make sure that the > user has a permission group that has write access to the field. > > I am willing to bet the user only has a read license though. > > Thanks, > > Gary > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Wallace, Kelvin > Sent: Friday, September 05, 2008 3:50 PM > To: [email protected] > Subject: Re: Error While submitting ticket in IN PROGRESS > > ** > > Vyas, > > > > If there is any workflow in the form that updates or creates records in > another form, the Status field the user does not have access to may be > in that other form. > > > > Hope this is helpful... > > > > Kelvin > > > > ________________________________ > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Sree Vyas > Sent: Friday, September 05, 2008 4:37 PM > To: [email protected] > Subject: Error While submitting ticket in IN PROGRESS > > > > ** > > Hello All, > > Anybody Help with this error > > > > ARERR [330] You do not have write access to field : Status*] > > > > Advance Thanks, > > Vyas > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
