Any user can Submit, but you're actually modifying, right? Who has change acces?
-----Original Message----- From: Sree Vyas <[EMAIL PROTECTED]> Sent: Friday, September 05, 2008 4:38 PM To: [email protected] <[email protected]> Subject: Re: Error While submitting ticket in IN PROGRESS Hey Gary, I have checked the user have floating license and I see submitter mode locked. For staus field have any user can submit. What might be the SOLUTION!! Thanks Vyas On Fri, Sep 5, 2008 at 3:55 PM, Opela, Gary L CTR USAF AFMC 72 CS/SCBAH < [EMAIL PROTECTED]> wrote: > If the field is on another form, doesn't it usually give the field ID > instead of the name, so he would get the following error: > ARERR [330] You do not have write access to field : 7 > > This has been the case for me, but I'm not sure if it is 100% that it > acts this way. > > Sree, first check to make sure the user has a proper license. If they > are trying to modify a ticket someone else created, and you have > submitter mode locked, and the user has a read only license, they will > get exactly this error. I suspect this is probably the issue. > > If you have submitter mode locked, and the user has only a read license, > they can modify their own tickets, however you must have Submitter write > permission on the field, along with the allow any user to submit, as > well as at least one explicit or dynamic permission group on the field > with write access, all of these to which the user belongs. > > Also, if the user has a floating or fixed license, make sure that the > user has a permission group that has write access to the field. > > I am willing to bet the user only has a read license though. > > Thanks, > > Gary > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Wallace, Kelvin > Sent: Friday, September 05, 2008 3:50 PM > To: [email protected] > Subject: Re: Error While submitting ticket in IN PROGRESS > > ** > > Vyas, > > > > If there is any workflow in the form that updates or creates records in > another form, the Status field the user does not have access to may be > in that other form. > > > > Hope this is helpful... > > > > Kelvin > > > > ________________________________ > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Sree Vyas > Sent: Friday, September 05, 2008 4:37 PM > To: [email protected] > Subject: Error While submitting ticket in IN PROGRESS > > > > ** > > Hello All, > > Anybody Help with this error > > > > ARERR [330] You do not have write access to field : Status*] > > > > Advance Thanks, > > Vyas > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" This message is subject to and does not create or vary any contractual relationship between TuringSMI, SMI Technologies, SMI Telco, its subsidiaries or affiliates and you. Internet communications are not secure and therefore the TuringSMI Group does not accept any legal responsibility for the contents of this message. Any views or opinions expressed are those of the author. This message is intended for the addressee(s) only and its contents and any attached files are strictly confidential. If you have received it in error, please contact the sender on the number above. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
